IPC Systems · 2 days ago
Sales Lead, Community / Directory Commercial Activation
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
12+ years expIPC Systems is a fintech company focused on innovative communication solutions for financial markets. The Sales Lead will drive the adoption of IPC's Directory capability and community solutions, leading a global team to enhance client engagement and operational efficiency.
Communications InfrastructureFinancial ServicesTelecommunicationsTrading Platform
Responsibilities
Own the Directory commercial activation plan → define offers, pricing/SLA migration levers and enablement that move customers to the new model
Run activation sprints with Sales/CSM/SE by segment (sell-side, buy-side, intermediaries) → accelerate directory entitlement/configuration and first-30-day usage
Stand up the metrics engine (e.g., activation %, verified profiles, DAU/MAU, call volume, invite/referral velocity) in CRM/BI → drive weekly pipeline & adoption reviews
Coach and scale a 3-person pod (field enablement, activation specialists) → multiply impact through regional sales teams
Close the loop with Product on voice-of-customer, integration priorities and onboarding friction → reduce time-to-value and increase utilization
Land proof points (design partners, case studies) and executive relationships at strategic accounts → unlock expansion and network effects
Partner/channel alignment where relevant to amplify adoption with distributors and ecosystem partners
Qualification
Required
12+ years in B2B SaaS/fintech GTM roles with 7+ years leading Sales, Customer Success, or Sales Engineering teams; proven track record driving product adoption at scale
Expertise in communications/UCaaS or trading communications and network/directory-based products; understands entitlements, identity, inter-firm connection workflows
Demonstrated success designing commercial programs (pricing/packaging, promotions, migrations) tied to activation and usage KPIs
Strong capital-markets fluency (sell-side / buy-side workflows; compliance-sensitive environments)
Hands-on operator with Salesforce (or similar CRM) and BI; builds dashboards for activation, utilization and pipeline health
Technical depth to partner with SEs on directory setup/SSO/API basics and troubleshoot go-live blockers
People leadership: hire, coach and performance-manage a small global team; influence cross-functional leaders
Excellent executive communication; comfortable working across ET and UK hours
Bachelor's degree or equivalent practical experience
Preferred
Experience launching directory/identity or trader-voice capabilities in capital markets; familiarity with inter-firm messaging/voice platforms
Working knowledge of MiFID II, Dodd-Frank, FINRA, GDPR as they relate to communications capture/retention
Background in change management (e.g., Prosci/ADKAR) and free→paid conversion programs
Exposure to channel/distributor motions and partner-led activation
Data skills (cohort analysis, funnel/usage analytics) and growth frameworks (AARRR)
Advanced degree (MBA or similar) a plus
Benefits
Competitive Base Salaries
Medical, Dental and Vision
100% Employer Paid Short/Long Term Disability, AD&D and Life Insurance Coverage
Limited & HealthCare Flexible Spending Accounts
Dependent Care Flexible Spending Account
Health Savings Accounts with Employer Contributions
Pet Insurance
Legal Insurance
Critical Illness, Hospital Indemnity and Accident Coverage
Commuter Benefits
Medicare Services Education program
Financial Wellness Account Fiduciary and Training
Identity Theft Insurance
401(k) and Roth plan with matching contributions
Flexible PTO, Sick Pay and Public Holidays
Additional Time off for Charity Work and Volunteering
Tuition Reimbursement
Certification Bonus Program
Access to “IPC University” our Internal E-Learning Platform
Structured Onboarding Training and Peer Mentor Support
Parental Leave Policy
Free Mental Health Wellness Programs, Tools, Coaching and Free therapy sessions
Employee Referral Scheme
Company
IPC Systems
IPC Systems is a consulting company that provides and services voice communication systems for financial companies.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-01-09Acquired
Leadership Team
Kurt Adams
Chief Executive Officer
Steve Stiglick
Senior Operations Manager - Japan & Korea
Recent News
2026-01-06
Company data provided by crunchbase