Pinnacle Fertility · 6 days ago
Part-Time Patient Experience Coordinator
Canfield, OH
Part-time
Onsite
Entry Level
$18.50/hr - $20/hr
1+ years expPinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics nationwide. The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team.
Health Care
Responsibilities
Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments
Answer and manage incoming calls, schedule appointments, and provide support to clinical staff
Maintain accurate patient records, process billing information, and collect copays
Ensure the reception area is clean, organized, and welcoming for all visitors
Room patients and ensure examination rooms are properly prepared after each patient visit
Assist with additional projects and administrative duties as assigned
Qualification
Required
High school diploma or equivalent required
1 year of experience in a medical office, front desk, or customer service
Strong communication, organizational, and multitasking skills
Must be willing to train for one week at our Akron location
Preferred
Proficiency with electronic medical records (EMR) and basic computer skills
Company
Pinnacle Fertility
Pinnacle Fertility is a physician-centric fertility care platform.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Beth Zoneraich
Chief Executive Officer
Danielle Kaczmarek-Birk
Assistant CBO Manager
Recent News
2025-12-05
Morningstar.com
2025-11-14
Company data provided by crunchbase