Uphold · 5 hours ago
Copywriter
Uphold is a financial technology company that provides modern infrastructure for on-chain payments, banking, and investments. The role of Mid-Senior Copywriter involves producing clear, compliant marketing copy across various channels and collaborating with teams to enhance messaging and customer engagement.
BitcoinBlockchainCryptocurrencyDebit CardsFinancial ServicesFinTechTrading Platform
Responsibilities
Write and ship copy across core marketing channels
Produce clear, compliant marketing copy across CRM (email, push, in-app), website, paid media, social, blogs, newsletters, and product launches
Own long-form content including SEO blog post creation and editing, landing pages and key product narratives
Write and optimise in-app modules, banners, and UI-adjacent copy that supports activation and usage
Write and personalise email, push, and in-app content for defined customer segments, aligned to clear KPIs (activation, engagement, conversion)
Collaborate closely with CRM and performance teams to test, iterate, and improve messaging copy over time
Quickly adapt to and evolve Uphold’s tone of voice and strategic messaging in partnership with Director of Content and marketing leaders
Ensure consistency, clarity, and compliance across all customer touchpoints
Edit, fact-check, and quality-check copy to a high standard, especially for regulated and crypto-specific messaging
Collaborate with senior marketers to develop campaign and communications materials across social, newsletters, FAQs, and product updates
Work in small, cross-functional “pods” within the marketing team, owning projects end-to-end from initial concept and brief through execution and iteration
Support video and visual-first content through scripting and messaging frameworks
Proactively generate creative ideas, messaging angles, and campaign concepts grounded in customer insight, performance data, and market context - where possible
Take clear accountability for outcomes, timelines, and quality — driving work forward independently and unblocking issues as they arise
Qualification
Required
Bachelor's degree or equivalent professional experience in copywriting for regulated, technical, or product-led businesses (e.g. fintech, crypto, financial services, SaaS)
Strong understanding of omni-channel marketing best practices and how messaging adapts across lifecycle, product, and performance contexts
Excellent attention to detail with consistently high copy quality, including editing and self-review
Proactive, solution-oriented mindset — comfortable identifying opportunities, proposing ideas, and improving how work gets done
Reliable project and time management skills, with the ability to meet deadlines and communicate clearly across teams
Collaborative working style, with the professionalism and judgment required to operate in a small, content team
Preferred
A strong interest in crypto and modern finance, with a working understanding of the narratives, products, and conversations shaping the space
Experience writing marketing copy within regulated or complex industries (crypto, fintech, financial services, SaaS), or clear evidence you can adapt quickly
Confidence writing across the full funnel — from brand and campaign work to direct-response and lifecycle messaging
Comfort working omni-channel (email, in-app, web, blog, social), with a clear objective behind everything you write
A performance-aware mindset — you understand how copy supports activation, engagement, and conversion, and you're comfortable learning from results
The ability to explain complex ideas simply, clearly, and responsibly
Experience working in fast-moving, collaborative environments with multiple stakeholders and tight timelines
Strong communication, organisation, and follow-through — you keep work moving and don't need chasing
Benefits
Annual bonus program based on individual, team and company performance.
Home office stipend for a productive setup.
Generous PTO, healthcare, and employee assistance programs.
Engaging events and celebrations.
Well-stocked office kitchen with a foodie culture.
Company
Uphold
Uphold’s technology enables individuals and businesses to invest, exchange, spend and transfer currencies, commodities, equities, and more.
Funding
Current Stage
Growth StageTotal Funding
$74.9MKey Investors
Hard YakaVenovate
2019-01-01Series C· $50.6M
2017-01-01Seed· $2.6M
2014-12-09Series B· $16.7M
Recent News
2025-11-11
2025-10-31
2025-10-31
Company data provided by crunchbase