E-IT · 5 hours ago
Technical Service Delivery Manager
Warren, NJ
Full-time
Onsite
Senior LevelE-IT is seeking a Technical Service Delivery Manager with a strong Cloud Infrastructure Operations background. The role involves managing CloudOps and DevOps functions, working closely with clients to understand their needs, and ensuring service level agreements are met.
Information ServicesInformation TechnologySoftware Engineering
Hiring Manager
Siddharth Unnikrishnan
Responsibilities
Should have leadership experience managing the CloudInfra Ops, DevOps and Cloud CoE functions of AWS hype scaler preferred with Health care client
Should have experience closely working with client, understanding the requirements, pain points/challenges and define the strategies of improvements
Ensure SLAs and KPIs/ OLAs achieved and reviewed with customer
Leads and mentors technical managers and engineers, fostering a culture of collaboration, innovation, and continuous improvement
Should have well verse of GxP processes and ITIL processes
Technical expectations: Should have knowledge and hands-on experience preferred
AWS Cloud Infra Services: EC2, EKS, EBS, S3, RedShift, SQS, SNS, EFS, LAMDA etc
IaC : AWS Cloud Formation, terraform scripts, Terraform modules
AWS Networking, Subnet, routing and Route53
Exposer to migration of workloads from onprem to cloud
Well-versed with DevOps technologies and different code quality and code security tools like SonarType IQ, SonarQube
Knowledge on Git based hosting code tools like GitHub, Bitbucket
Preferred certification - AWS solution architect /AWS administrator
Good understanding of FinOps - knowledge on tools like CloudHelath, Cloud Zero etc. Also, should have knowledge on Tagging and use of it
Qualification
Required
Strong Cloud Infrastructure Operations background (AWS)
Leadership experience managing the CloudInfra Ops, DevOps and Cloud CoE functions of AWS hype scaler preferred with Health care client
Experience closely working with client, understanding the requirements, pain points/challenges and define the strategies of improvements
Ensure SLAs and KPIs/ OLAs achieved and reviewed with customer
Leads and mentors technical managers and engineers, fostering a culture of collaboration, innovation, and continuous improvement
Well verse of GxP processes and ITIL processes
Knowledge and hands-on experience with AWS Cloud Infra Services: EC2, EKS, EBS, S3, RedShift, SQS, SNS, EFS, LAMDA etc
IaC: AWS Cloud Formation, terraform scripts, Terraform modules
AWS Networking, Subnet, routing and Route53
Exposure to migration of workloads from on-prem to cloud
Well-versed with DevOps technologies and different code quality and code security tools like SonarType IQ, SonarQube
Knowledge on Git based hosting code tools like GitHub, Bitbucket
Good understanding of FinOps - knowledge on tools like CloudHealth, Cloud Zero etc
Knowledge on Tagging and use of it
Preferred
Preferred certification - AWS solution architect /AWS administrator
Company
E-IT
E-IT Professionals Corp. (EIT) is an award-winning consulting firm that specializes in IT recruitment management and staffing.
Founded in 1999
51-200 employees
H1B Sponsorship
E-IT has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (3)
2023 (16)
2022 (10)
2021 (16)
2020 (28)
Funding
Current Stage
Growth StageLeadership Team
Rao Nalamothu
Chief Executive Officer
Company data provided by crunchbase