Hydrogen Group · 5 days ago
End User Computing - Senior Quality Engineer
Los Angeles County, CA
Full-time
Hybrid
Senior Level
$53/hr - $63/hr
7+ years expHydrogen Group is seeking a Senior Quality Engineer specialized in End User Computing. The role involves ensuring the design, delivery, and operational excellence of enterprise end-user technology ecosystems, focusing on quality engineering strategies to enhance reliability and performance.
EmploymentHuman ResourcesRecruiting
Responsibilities
Lead quality engineering strategy for enterprise end-user computing platforms, ensuring reliability, security, performance, and usability
Own end-to-end service quality and performance through proactive monitoring, observability, automation, and DEX analytics
Identify system and service issues, analyze experience and performance trends, and drive corrective actions
Improve platform stability, reduce defect patterns, and enhance user experience across the enterprise
Partner with IT Operations and managed service providers to oversee vendor delivery, service quality, and operational performance
Validate technical designs for standards compliance, operational readiness, and alignment with enterprise architecture
Support lifecycle management of EUC platforms using Agile, DevOps, and CI/CD practices
Ensure seamless deployment and operation of endpoint security and cyber tools across devices
Qualification
Required
7-10 years of experience in IT operations, quality engineering, or end-user computing within large enterprise environments
Deep expertise in end-user technologies including: Windows, macOS, iOS/iPadOS
Microsoft 365 (Outlook, Teams, SharePoint, OneDrive, Exchange Online)
Endpoint management platforms (Intune, JAMF)
Endpoint security tools (Defender for Endpoint)
Strong understanding of identity and access management, including Entra ID, Conditional Access, and compliance controls
Experience analyzing incidents, defects, and quality metrics to drive continuous improvement
Ability to communicate complex technical concepts to both technical and non-technical stakeholders, including senior leadership
Familiarity with Agile methodologies, DevOps practices, and modern software delivery models
Proven ability to evaluate complex technical architectures and ensure operational readiness
Bachelor's Degree required
7 to 10 years of relevant experience
Preferred
Experience applying ITIL, Agile, or DevOps frameworks to improve service quality and operational reliability
Familiarity with digital experience monitoring, telemetry, and observability platforms
Experience leading vendor teams or managed service providers to improve platform health and customer outcomes
Hands-on experience with endpoint analytics, device health metrics, and monitoring frameworks
Solid understanding of networking fundamentals and cloud integration patterns across EUC and collaboration platforms
Background supporting large-scale enterprise environments integrating identity, security, cloud, and collaboration services
Company
Hydrogen Group
Hydrogen Group provides recruitment services for mid to senior level professional staff.
201-500 employees
H1B Sponsorship
Hydrogen Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Public CompanyTotal Funding
unknown2006-10-06IPO
Recent News
2026-01-13
Renewable Energy World
2023-01-20
Company data provided by crunchbase