Associate Customer Success Manager (Evergreen) jobs in United States
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Triumph · 1 hour ago

Associate Customer Success Manager (Evergreen)

positionDallas, TX
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

Triumph is a company focused on modernizing freight transactions, and they are seeking an Associate Customer Success Manager to support clients and enhance their experience. This role offers an opportunity for early-career professionals to learn customer relationship management while collaborating with experienced team members.

BankingCommercial LendingFinancial ServicesPayments
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Culture & Values

Responsibilities

Support new client onboarding and ensure a smooth, positive start with Triumph
Assist Customer Success Managers in client check-ins and satisfaction reviews
Track customer engagement and help identify opportunities or issues early
Maintain up-to-date customer records and feedback in CRM tools
Collaborate with cross-functional teams to deliver customer-focused solutions
Review usage data and assist in preparing materials for client meetings and QBRs
Shadow senior team members to learn best practices in customer success
Respond to customer inquiries with professionalism and empathy
Continuously build your knowledge of Triumph’s products and customer success strategies

Qualification

Customer relationship managementCRM toolsMicrosoft OfficeMultitaskingWritten communicationVerbal communicationTeam-oriented mindset

Required

Bachelor's degree in Business, Communications, Marketing, or a related field
0–1 year of experience or internship in customer service, client relations, or account management
Strong written and verbal communication skills
Enthusiasm for helping customers and learning about customer success practices
Ability to multitask and stay organized in a fast-paced environment
Comfortable using Microsoft Office; CRM experience (like Salesforce) is a plus
A proactive, team-oriented mindset with a desire to grow and make an impact

Benefits

Medical
Dental
Vision
Paid Time Off
401k
And much more

Company

Triumph

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Triumph is a financial and technology company serving the transportation industry with pioneering payments, factoring, intelligence and banking solutions, powered by The Triumph Network.
dateFounded in 2010
location
Dallas, Texas, USA
people-size1001-5000 employees
web-link
https://www.tfin.com/

Funding

Current Stage
Late Stage

Leadership Team

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Mitchell Lee
EVP, Chief Risk and Compliance Officer
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Recent News

Benzinga.com
Demystifying Triumph Financial: Insights From 4 Analyst Reviews
2026-01-13
EIN Presswire
Autonomous Freight & Logistics Market Set for Steady Growth to US$ 185.14 billion by 2032, growing with a CAGR of 16.80%
2025-12-17
GlobeNewswire
BlueGrace Logistics Joins Triumph Network
2025-12-12
Company data provided by crunchbase