Nordson Industrial Coating Systems · 5 days ago
Strategic Account Manager - Industrial Machinery
United States
Full-time
Remote
Mid, Senior Level
$102K/yr - $153K/yr
5+ years expNordson Industrial Coating Systems is a global leader in Product Assembly, seeking an experienced Strategic Account Manager to sell and service adhesive application equipment in California, Nevada, and Arizona. The role involves developing sales plans, maintaining customer relationships, and providing technical support to key consumer electronics accounts.
Machinery
Responsibilities
Meets or exceeds established sales budget for systems and parts in the assigned territory
Develops and implements a territory sales plan to effectively cover and contact all customers within the assigned territory
Travels to customer locations regularly and spends majority of time visiting customers
Maintaining and developing relationships with the top consumer electronics companies
Working directly with the top consumer electronics accounts providing application development and technical support
Provide on-site technical support directly to customers of Nordson Adhesive Dispensing Systems Support may be in the form of start-up assistance, preventative maintenance, troubleshooting and repair, line audits, training or general technical counseling
Ability to accurately forecast sales on a monthly basis using the Nordson CRM system
Identifies opportunities and works with Field Service Technician to sell systems and parts for assigned customers
Identifies new applications, system upgrades and new customer needs and recommends best solution to improve customer operations
Maintains detailed knowledge of Nordson products, prices, policies, and procedures; knows which Nordson products can be most advantageously used with all applications
Works with Nordson Technical Services, Product Application Engineering, Industry Specialists and Field Service Technician to develop written quotes for customer when needed. Completes production line audits and application details (speeds, material, dispense rates, etc.) to allow for development of written customer quote
Advises and collaborates with Nordson colleagues Worldwide on new markets, changes in existing markets, competitor activities (prices and product changes), and needs for new or redesigned Nordson hardware
Responsible for updating key customer information such as (contacts, sales visits, opportunities, emails, phone calls, quotes, etc.) in the Nordson CRM system on a daily basis
Maintains professional appearance and company vehicle in a manner that reflects on the corporate image
Performs other duties as assigned
Qualification
Required
Bachelor's degree or equivalent, major in Engineering/Mechanical/Electrical
Minimum 5 years of Industrial sales experience in a field based (home office) territory position
Familiarity with jetting technology
Experience working with top electronic companies
Experience with CRM systems (prefer SAP or Salesforce)
Computer literacy and experience with Microsoft Office Products (PowerBi, Outlook, Excel, Word and Power Point) and SAP is preferred
Technical aptitude with the ability to learn
Excellent Teamwork skills
Strong territory and time management skills
Strong mechanical and electrical knowledge and skills
Electronic knowledge and ability to utilize common instrumentation, tools and equipment (i.e. VOM volt/ohm/multimeter)
PLC, I/O, Circuit knowledge and troubleshooting skills
Hydraulic systems knowledge and skills
Ability to read installation, dimension and troubleshooting drawings plus hydraulic/pneumatic diagrams, electrical schematics and wiring diagrams
Effective oral and written communication skills
Must be a self-starter and team player
Ability to work independently with limited oversight
Flexibility for overnight travel and working hours to meet customer requirements
Preferred
Proficient in Chinese is a Plus
We are looking for a candidate that resides in the greater San Francisco area
Company
Nordson Industrial Coating Systems
Manufacturers rely on our equipment for the precise application and curing of powder coatings, liquid paint, ambient temperature adhesives and sealants, and food and beverage container production.
5001-10000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase