Thyme Care · 5 days ago
Complex Oncology Nurse Navigator
United States
Full-time
Remote
Senior Level
$45.67/hr - $45.67/hr
5+ years expThyme Care is a market-leading value-based oncology care enabler, dedicated to improving the experience for people with cancer. As a Complex Oncology Nurse Navigator, you will conduct clinical assessments, coordinate care, and educate members and caregivers about their diagnosis and treatment, ensuring culturally competent care throughout the oncology care continuum.
Health CareMedicalOncology
Responsibilities
Conduct clinical assessments, monitor for changes in health, coordinate care, including transitions, and educate members and caregivers about their diagnosis and treatment over the phone to support our higher-acuity members as they move through the oncology care continuum
Help improve Thyme Care’s service offerings by communicating member and provider feedback to our clinical leadership
Assist with other administrative projects as needed
Have completed training and are up to speed on Thyme Care systems, tools, technology, partners, and expectations within your first three months
Build strong, trusting relationships with your members, where listening and empathy are the foundation for every interaction
Be comfortable following Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards
Identify and prioritize a member's needs and help them remain safe in the community
Assist members with care coordination and care management following admissions
Coordinate discharge plans with hospital case managers and follow-up care with providers
Monitor member progress, provide regular updates, and establish targeted support plans with the healthcare team in case conferences
Build strong, trusting relationships with payers and providers to optimize care and prevent readmissions for our members
Partner with non-clinical Care Team members to support the member’s social determinants of health needs, such as food resources, transportation access, and support at home
Conducting telephonic assessments, including pain assessments and medication reconciliation
Ensure members have access to medications and appointments, providing referrals and support as appropriate
Perform virtual home safety evaluations and assess the need for DME/supplies
Provide referrals to PT, OT, skilled nursing, palliative care, hospice care, etc., as appropriate
Be available for urgent clinical escalations and clinical consult support
Qualification
Required
Bachelor of Science Degree in Nursing (BSN)
Compact unrestricted Registered Nurse (RN) license
Willingness to obtain additional state licenses as needed
At least 5 years of nursing experience
At least 3 years of high-acuity, adult oncology experience
Certification as an Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM)
Skilled in juggling multiple tasks and working under pressure without sacrificing organization in communications and documentation
Effective listener and communicator
Comfort with ambiguity in fast-paced environments
Desire to learn how to use new technologies
Ability to identify priorities and take action
OCN certification required at the time of hire or a commitment to obtain within 2 years of hire
Preferred
Experience with video chatting, Google Suite, Slack, electronic health records
Experience with working remotely
Benefits
Great medical, dental, and vision insurance plans
Generous vacation policy for full-time employees
Compensated at a 1x hourly rate and a 2.5x holiday rate
Company
Thyme Care
Thyme Care is a healthcare company that provides oncology care management services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$274MKey Investors
Concord Health PartnersBanc of California
2025-09-25Series D· $97M
2024-07-16Series C· $55M
2024-07-16Debt Financing· $40M
Leadership Team
Robin Shah
Co-Founder, Chief Executive Officer
Bobby Green
President, Chief Medical Officer
Recent News
2025-12-22
2025-12-16
Company data provided by crunchbase