Textron · 2 hours ago
2026 Internship - Customer Support Associate (Greensboro, NC)
Greensboro, NC
Internship
Onsite
Intern
Start in 2026Textron is a company focused on aviation and customer service, and they are seeking an intern for the Customer Support Associate role. The intern will assist Customer Service Managers in resolving customer requests and developing retention strategies, acting as a liaison between customers and the aftermarket team.
AerospaceFinanceIndustrial
No H1B
Responsibilities
Coordinate and communicate all aircraft issues with the customers
Meet customer upon arrival, review work scope with customer, and add squawks as required during arrival debrief
Actively seek additional sales opportunities in the areas of maintenance, parts, warranty, and other associated programs that provide value to the customer
Foster a positive relationship between the customer and customer service department
Review program coverage and pricing with Finance team. Build, review and approve or change invoices
Follow up and maintain relationship with customer to ensure proper service was provided for their needs
Support activity to drive improvement to the safety, quality and efficiency of service center operations
Qualification
Required
Pursuing bachelor's degree in Aviation, Business Management, Marketing, Sales, Engineering, or other related field
Excellent verbal and written communication skills
Quickly grasps new concepts when faced with unfamiliar tasks
Customer relations and interpersonal skills
Must be able to obtain and maintain an airport security badge through the local airport authority, if applicable
Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship
Preferred
Pursuing A&P License
Company
Textron
Textron Inc. is a multi-industry company that leverages its global network of aircraft, defense, industrial and finance businesses to
Founded in 1923
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1B2025-10-16Post Ipo Debt· $1B
1978-01-13IPO
Leadership Team
Jörg Rautenstrauch
President and CEO Industrial Segment and Kautex
Scott Donnelly
President and chief operating officer
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