Client Care Specialist jobs in United States
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Financial Concepts - Mississippi · 1 day ago

Client Care Specialist

Financial Concepts is a growing company focused on building relationships and providing exceptional client care. The Client Care Specialist role is centered around helping clients implement their financial plans with empathy and attention to detail.

ConsultingFinancial ServicesRetirement
Hiring Manager
Casey Whitley
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Responsibilities

Help clients put their financial plans into action
Prepare and process paperwork accurately
Keep clear, thorough notes to ensure nothing falls through the cracks
Follow tasks from start to finish with a sense of ownership
Communicate with clarity and empathy, simplifying complex situations
Support advisors with client correspondence, scheduling, and reports
Spot inefficiencies and speak up when you see a better way

Qualification

Client service experienceCommunication skillsOrganizational skillsDetail-orientedEmpathy

Required

Professional, dependable, and highly organized
A clear and thoughtful communicator
Great listener and strong note-taker
Comfortable learning new systems and using technology
Patient, compassionate, and trustworthy
Able to handle confidential information

Preferred

Experience in an office or client-service environment is helpful but not required

Benefits

Health (80% paid)
Dental/vision (50% paid)
Company-paid life insurance
401(k) with company match and profit sharing
Paid time off
Holiday pay
Flex days
Bonus opportunities based on team performance

Company

Financial Concepts - Mississippi

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Most people think of financial planning or investments as a numbers business.

Funding

Current Stage
Early Stage
Company data provided by crunchbase