Higher Logic · 13 hours ago
Strategic Account Director
United States
Full-time
Remote
Director/ExecutiveHigher Logic is an industry leader in cloud-based engagement platforms. The Strategic Account Director is responsible for driving revenue growth by expanding relationships within existing enterprise accounts and serves as a trusted advisor to executive stakeholders.
AnalyticsCloud ComputingCommunitiesInformation TechnologySoftware
Responsibilities
Serve as a strategic partner to key decision-makers and stakeholders in assigned enterprise accounts, driving cross-sell and up-sell initiatives across business units
Develop and execute account expansion plans tailored to the unique structure, goals, and challenges of each client organization
Establish trusted, advisory relationships with C-level and senior executives, articulating Higher Logic's value proposition in the context of the customer's strategic priorities
Collaborate closely with Customer Success, Product, and Marketing teams to align solutions with customer needs and influence the customer roadmap
Lead the orchestration of complex sales cycles, including multi-stakeholder negotiations, executive presentations, and contract development
Maintain a high level of knowledge about Higher Logic's solutions and the broader market landscape to anticipate client needs and provide thought leadership
Consistently meet or exceed growth targets for assigned accounts
Accurately forecast revenue and maintain detailed documentation of pipeline activity and customer engagements
Conduct all business in accordance with Higher Logic policies and procedures
Other job-related duties as assigned
Qualification
Required
Demonstrated ability to navigate complex enterprise environments and influence senior-level decision-makers
Exceptional communication, presentation, and interpersonal skills
Deep understanding of enterprise sales strategy, value-based selling, and account planning
Highly strategic, analytical, and results-oriented with a strong commercial acumen
Adept at identifying business opportunities, negotiating contracts, and closing high-value deals
Comfortable working independently in a dynamic, fast-paced environment
Company
Higher Logic
Higher Logic is a cloud-based community platforms.
Founded in 2007
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$55MKey Investors
JMI Equity
2016-09-29Private Equity· $55M
Leadership Team
Rob Wenger
Chief Executive Officer
Tricia Benedix
CFO \ COO
Recent News
2025-09-17
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