VSI | Spine Solutions · 1 week ago
Surgery Scheduler
Reston, VA
Full-time
Onsite
Entry Level
3+ years expVSI is the leading concierge spinal healthcare practice in the Washington D.C. metropolitan area, seeking a Surgery Scheduler to join their award-winning team. The role involves coordinating and scheduling surgical services for patients, ensuring compliance with hospital requirements and physician guidelines.
Health CareHospital
Hiring Manager
Joy Solorzano
Responsibilities
Acts as intermediary between patient and surgeon and as primary contact for surgical patients and hospital
Organizes and schedules surgeries, regenerative procedures, preoperative and postoperative appointments and any other tests as ordered by surgeons for patients
Assists in scheduling preoperative medical clearance appointments by coordinating with providers outside of the practice and providing necessary information for obtaining medical clearances
Provides education concerning patient responsibilities
Coordinates arrangements for surgical assistants, special equipment and surgical materials. Organizes the next day’s schedules and ensures that there are no physician or equipment conflicts
Promptly and efficiently responds to patient and physician inquiries, scheduling requests, and updating information
Provides necessary information related to the surgery through telecommunications system and interaction with surgeon, OR/Hospital and patient
Handles correspondence related to surgery to and from surgical patients, OR/Hospital, outside physicians and insurance companies
Provides detailed explanation to patients about insurance coverage and costs associated with their procedure
Responsible for the collection of surgery funds from patients and initiates the surgical pre-certification process should the Authorization Specialist be unavailable
Schedules and coordinates all treatments and services related to each patient’s recovery plan to include therapies such as physical therapy, hyperbaric oxygen therapy (HBOT), shockwave therapy, and various other appointments
Other duties as assigned
Qualification
Required
Completed at least 2 years of college and/or have 3-5 years of administrative experience
Exhibit empathy and compassion toward patients; driven to go well beyond what is ‘expected'
Comfortable communicating patient's financial responsibility with regard to insurance coverage and cost
Excellent organization skills with the ability to prioritize tasks and handle multiple tasks and projects at one time
Ability to portray patience, understanding and impeccable professionalism even when under stress
Conscientious, thorough and precise particularly with details, stable, tolerant and supportive
Project a pleasant telephone voice and manner through exceptional communication skills
The ability to collaborate within a team setting and work with minimal supervision
Adept at learning new skills; reliable and adaptable
Able to take change well and with a positive attitude
Strong knowledge of Microsoft Office
Company
VSI | Spine Solutions
As a globally recognized specialty practice, VSI is dedicated to treating those suffering with neck or back pain.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Thomas Schuler, M.D., F.A.C.S.
Spine Surgeon, CEO and Founder
Gordon Taylor
Chief Operating Officer and Chief Financial Officer
Recent News
2025-10-16
Company data provided by crunchbase