Children's Healthcare of Atlanta · 22 hours ago
Financial Counselor
Children's Scottish Rite Hospital
Full-time
Onsite
New Grad, Entry LevelChildren's Healthcare of Atlanta is one of the nation’s leading children’s hospitals dedicated to improving the health of children. The Financial Counselor serves as the primary contact to educate families and the community about financial assistance and charity care programs, ensuring a positive patient experience and appropriate reimbursement for services.
ChildrenHealth CareNon Profit
Responsibilities
Interviews patients and/or family members to secure information concerning insurance coverage, eligibility, and qualification for various financial assistance programs and/or arranges payment plans
Educates, screens, and assists patient/family to obtain insurance coverage through enrollment in programs, including Medicaid, Medicare, and other state-based assistance programs
Requests patient payments as necessary and identifies third-party liability accounts for hospital lien filing
Obtains eligibility for medical evaluations and procedures
Determines eligibility of patients under Children’s Financial Assistance Program
Monitors work queues daily to complete appropriate follow-up procedures with responsible parties and include reasons of denial, dates of eligibility, and other appropriate information
Identifies and maintains list of available programs of financial sponsorship of healthcare services and eligibility requirements for each program
Applies excellent verbal and non-verbal communicative skills to identify and reduce anxieties/concerns of patients and/or families/friends
Interacts effectively with medical staff, other departmental employees, and other hospital personnel
Maintains confidentiality of patient information
Self-motivates, multitasks, and prioritizes effectively in a fast-paced environment
Qualification
Required
Experience in social services or public assistance programs, including personal contact with clients
High school diploma or GED and any state-specific training and examination requirements
Must have a sense of responsibility, professionalism, empathy, and a commitment to customer service
Excellent written and oral communication skills
Preferred
College degree
Experience in healthcare financial counseling
Fluency in Spanish or other foreign language
Experience in social services or public assistance programs, including personal contact with clients
Certified Patient Account Representative (CPAR), Certified Healthcare Access Associate (CHAA), or Certified Financial Counselor (CFC)
Company
Children's Healthcare of Atlanta
Children’s Healthcare of Atlanta is a non-profit private foundation that focuses on healthcare for children.
Founded in 1997
10001+ employees
H1B Sponsorship
Children's Healthcare of Atlanta has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$5.12MKey Investors
Hyundai Hope On Wheels
2025-12-03Series Unknown· $0.37M
2023-08-25Grant· $0.12M
2022-09-27Grant· $0.3M
Leadership Team
Frank Grogan
Endpoint Engineering Team Lead - Mobility
Recent News
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