Capital One · 6 days ago
Manager, Learning Manager, PULSE
Capital One’s Learning & Development team is seeking a Learning & Development Manager at the enterprise level. This role involves designing, developing, and implementing impactful learning experiences and solutions to help associates develop cutting-edge skills.
Financial Services
Responsibilities
Project manage multiple initiatives within the team; leading program teams and also providing support at various capacity levels
Ensure scope of deliverables, timelines and budget are met, identify risks and issues and mitigate and / or escalate as needed
Recommend evidence-informed solutions that improve and streamline learner experiences and drive adoption of culture change
Use exceptional influence, written, and verbal communication skills to refine and socialize our L&D strategy, where learning is a lever to optimally support the enterprise
Partner with key stakeholders to identify and prioritize points of leverage for business impact and scope for new initiatives to build the DIB learning portfolio
Partner with other Learning & Development professionals across the Enterprise to gain efficiencies, share best practices, and optimize how we interact
Influence across multiple cross-functional teams, client organizations, and groups without direct authority, collaborate with enterprise learning peers to leverage existing products and experiences, and identify solutions that achieve shared results
Stay current with external trends, best practices, and innovations and infuse these into the work products and consulting offered to clients
Leverage experience and background in instructional design and adult learning to drive the creation and adoption of innovative and cutting edge blended learning experiences utilizing digital, video, audio, mobile, and experiential learning formats
Leverage expertise in DIB and adult learning to inform the learning strategy and products
Comfort facilitating and leading training/workshops effectively, engaging associates at all levels
Coach and develop learning professionals to enable them to bring their best skills and talents to Capital One and to continue to grow
Qualification
Required
Bachelor's Degree or military experience
At least 3 years of experience in client facing consulting
At least 3 years of experience in learning and development
At least 1 year of experience in project management
At least 1 year of experience in learning strategy creation
Preferred
At least 5 years of experience in learning and development
At least 3 years of experience in learning strategy creation
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Recent News
2026-01-25
2026-01-25
2026-01-25
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