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Noblesoft Technologies · 1 day ago

Automotive Helpdesk

Troy, MI

Contract

Onsite

Entry, Mid Level

$15/hr - $18/hr

Noblesoft Technologies is seeking an Automotive Helpdesk / Diagnostic Support Specialist to provide technical support to dealership technicians. The role involves diagnosing automotive issues, troubleshooting vehicle faults, and collaborating with internal teams to ensure efficient issue resolution.

SoftwareSupply Chain Management

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Provide technical support to dealership technicians via phone, email, and GTAC/TAC systems

Diagnose automotive hardware & software issues, including recall updates and ECU-related concerns

Troubleshoot simple to complex vehicle system faults with accuracy and efficiency

Review and validate Technical Service Requests (TSRs) and document solutions

Collaborate with Engineering, Quality, OTA, and other internal teams

Support software updates, module integration, and remote diagnostics

Ensure SLA compliance, proper escalation, and seamless issue closure

Qualification

Automotive troubleshootingVehicle networks & protocolsAutomotive software systemsElectrical fundamentalsScan tools experienceASE CertificationsWindows proficiencyMS Word proficiencyMS Excel proficiency

Required

High School Diploma or equivalent

Strong automotive troubleshooting & diagnostics experience

Understanding of vehicle networks & protocols (CAN)

Knowledge of automotive software systems, ECUs, DTCs, live data & PIDs

Electrical & electronics fundamentals (12V circuits, wiring diagrams)

Hands-on experience with scan tools, multimeter, oscilloscope, power probe

Windows, MS Word & Excel proficiency

Preferred

Familiarity with AUTOSAR, ISO 26262

ASE Certifications (Electrical, Gasoline, Diesel, L2)

Experience with OEM or Tier 2/3 technical support is a plus

Company

Noblesoft Technologies

Noblesoft Technologies Inc, an Inc 500 company, is a custom software solutions provider with market presence in USA, Mexico, India and UK.

Founded in 2019

Irving, Texas, USA

51-200 employees

http://www.noblesoft.com

H1B Sponsorship

Noblesoft Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22)

2024 (12)

2023 (53)

2022 (3)

Funding

Current Stage

Growth Stage

Leadership Team

Venkat Yerubandi

CEO

Company data provided by crunchbase