Farmers Insurance - Jesse Dryer · 1 day ago
Entry-Level Customer Service - 970 Medicare Montrose
Montrose, CO
Full-time
Onsite
New Grad, Entry LevelFarmers Insurance - Jesse Dryer is a company that provides a wide range of insurance services. They are seeking an Entry-Level Customer Service Representative to assist new clients, provide ongoing support, and ensure customer satisfaction throughout their journey.
Insurance
Responsibilities
Onboarding New Customers: Assist new clients through the onboarding process to ensure they understand their insurance plans and are set up for success
Customer Service After the Sale: Provide ongoing support to customers, answering questions, resolving issues, and ensuring satisfaction
Cross Sell: Earn extra money through commission by cross selling additional products while providing excellent customer service
Tech-Savvy Solutions: Typing 50 wpm + and using CRM systems and other tools to efficiently manage customer accounts and provide solutions to their inquiries
Product Knowledge: Gain in-depth knowledge of insurance products and policies to effectively support customers and provide accurate information
Effort and Accountability: Maintain outstanding attendance, attitude, and effort in all customer interactions, contributing to a positive experience for our clients
Qualification
Required
Tech-Savvy: Typing 50 wpm + and comfortable with using CRM systems, databases, and other tech tools to manage customer interactions efficiently
Outstanding Attendance: Reliability is key—must have a strong attendance record and be committed to showing up on time
Positive Attitude: Must have a customer-first mentality, with a focus on providing excellent service with every interaction
Willingness to Obtain Insurance License: Must be willing to obtain an insurance license before starting (we provide the instructions and free access to the study course)
Strong Communication Skills: Excellent verbal and written communication skills to clearly explain products and answer customer inquiries
Preferred
Previous experience in a professional office is preferred, but not required
Benefits
Hourly Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Evenings Off
Retirement Plan
Hands on Training
Career Growth Opportunities
Company
Farmers Insurance - Jesse Dryer
Since 2007, we've been proud to help the Grand Junction community find the right insurance coverage.
Founded in 2007Grand Junction, Colorado, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase