Scale Microgrids · 2 days ago
Commercial Operations Manager
Scale Microgrids is redefining resilience with advanced microgrids that address today's energy challenges. The Commercial Operations Manager will own the operational backbone of Scale’s deal lifecycle, focusing on optimizing data and systems, enhancing reporting metrics, and developing processes to ensure operational excellence.
Responsibilities
Audit and document existing data sources and ownership, and update processes across business systems
Serve as admin for specified internal systems, overseeing user access, providing support for internal stakeholders, suggesting and implementing improvements and efficiencies for software usage, and serving as primary POC and SME in the rollout of new features and integrations, which may include contract management, external file sharing, Asana, CRM, and other systems
Improve data structure, system integrations, and workflows to increase accuracy, visibility, and efficiency, and to minimize redundancies and duplication of inputs
Partner with functional leads to ensure data consistency across platforms and tools
Evaluate existing and new technologies and system enhancements that support expanding operational and reporting needs; recommend system deprecation where appropriate
Work with business leaders to define certain key metrics and ensure reliable data collection processes for reporting
Collaborate with Reporting Analysts to develop and improve existing dashboards and other reporting tools, and presentations to support operational and strategic decisions
Proactively identify data quality issues and implement corrective measures
Map end-to-end business processes (with emphasis on deal or project workflows) and identify optimization opportunities
Develop, document, and maintain a knowledge management database (e.g., Notion), including SOPs, templates, and process guides to ensure consistency and scalability
Lead cross-functional workshops to align stakeholders and drive adoption of improved processes
Serve as the bridge between commercial, legal, development, operations, finance, strategy, and technology teams
Drive training and communication efforts related to new and existing processes and system updates
Act as a trusted advisor to leadership on system efficiency, data reliability, and process improvements
Qualification
Required
Bachelor's degree in Business Administration, Information Systems, Operations, or related field
5+ years of experience in business operations, data management, systems administration, or process improvement
Proven ability to analyze complex workflows and recommend scalable improvements
Strong understanding of data governance, reporting systems, and CRM/ERP tools
Excellent communication and documentation skills — able to translate between technical and non-technical audiences
Highly organized, detail-oriented, and proactive in identifying and solving problems
Preferred
Experience in the energy, construction, or engineering sector
Familiarity with project management and process improvement methodologies (Lean, Six Sigma, etc.)
Hands-on experience with data visualization, automation, or integration tools (e.g., Power BI, Tableau, Zapier, etc.) is helpful but not required
Benefits
Medical benefits
Paid vacation and holidays
401K matching
Company
Scale Microgrids
Scale Microgrids is a distributed clean energy and microgrid platform.
H1B Sponsorship
Scale Microgrids has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (3)
2022 (4)
Funding
Current Stage
Growth StageTotal Funding
$950MKey Investors
Foss And CompanyTruistWarburg Pincus
2025-06-12Debt Financing· $275M
2025-03-18Undisclosed
2025-03-18Debt Financing
Recent News
Government Technology US
2025-08-08
Energy-Storage.News
2025-06-21
2025-06-12
Company data provided by crunchbase