Field Technician (Chicago, US) jobs in United States
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Parking Network B.V. · 6 hours ago

Field Technician (Chicago, US)

Parking Network B.V. is focused on transforming the way the world parks and charges. They are seeking a Field Technician to provide on-site support for customers, manage installations, troubleshoot issues, and ensure all equipment is functioning properly.

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Responsibilities

Manage installations with guidance of the Project Manager - leveraging internal and partner relationships to fully understand the scope and nature of each assigned project as per the project manager
Commission and test all aspects and functionality of Flash equipment at the completion of installation
Service, troubleshoot, and resolve issues
Exhibit strong professional business ethics, including: building and maintaining constructive working relationships, implementing proactive and concise communication
Acting as a resource to colleagues, and engaging in collaborative thinking and problem solving while demonstrating FlashParking’s core values
Ensure all hardware, systems, and equipment are tested and working properly before leaving clients' locations
Be familiar with various gate manufacturers and model/types in order to successfully program multiple variations per project nature and scope

Qualification

PARCS experienceTroubleshooting methodologiesLowHigh voltage wiringFlashParking software knowledgeLAN/WAN networks knowledgeCustomer support experienceTechnical support experienceCommunication skillsAttention to detailDocumentation skills

Required

Comfortable using hand tools and a multimeter
Developing an understanding of FlashParking software solutions, capabilities, and installations, including a solid understanding of FlashParking hardware and associated troubleshooting techniques
The ability to quickly learn and understand new hardware/electronic components
Ability to read, write, speak, and understand the English language in a business environment
Ability to work autonomously in an uncontrolled environment (parking garage)
Experience with troubleshooting methodologies & quality testing
General experience with low and high voltage wiring or commercial electrical knowledge
Experience communicating with colleagues and customers in a technical support environment
General knowledge of LAN/WAN networks and associated components
A valid U.S. Driver's License
Some travel and a rotating on-call schedule is required

Preferred

Bachelor's Degree, Associate's Degree or a Technical School Certification in a related field (or equivalent education, plus customer support, project coordination, or account management experience) is preferred
PARCS experience, Access Control/CCTV experience, Comptia A+, Network+ certifications are preferred
Experience installing local networks and working with relays is a plus
Bachelor of Arts, Associate's Degree, or a Technical School Certification in a related field (or equivalent education, plus customer support, project coordination or account management experience.)

Benefits

Comprehensive medical, dental, and vision insurance
401(k) with company match
Paid time off and flexible work environment
Opportunities for professional growth and development

Company

Parking Network B.V.

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At Parking Network we are passionate about connecting professionals in the parking industry.

Funding

Current Stage
Early Stage
Company data provided by crunchbase