Hall's Culligan Water · 6 hours ago
Part Time Customer Service Representative
Linn Creek, MO
Part-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrHall's Culligan Water is seeking a Part-Time Customer Service Representative to join their office support team. The role involves representing the brand, handling customer inquiries, and ensuring customer satisfaction through various support tasks.
Consumer Services
Responsibilities
Answer incoming calls from our very important customers
Resolve any product or service related issues; follow up to ensure complete customer satisfaction
Schedule deliveries, dispatch service technicians and/or route representatives to customer locations
Prepare sales commissions and payroll for final processing at our corporate office (must be proficient in Excel)
Take payments and maintain customer records by updating account information
Handle collection calls and maintain financial accounts by processing customer adjustments when necessary
Prepare and maintain compliance and regulatory reporting (sales reports, month end reporting, etc.)
Qualification
Required
Ability to answer multi-line phones
Successful in handling customer issues
Experience communicating with field staff in a service oriented industry
Customer service experience
Solution focused and customer service oriented
Must be proficient in Microsoft Office
Ability to prioritize tasks in a fast paced fun environment
Strong work ethic (honesty and integrity are key for this position and to our organization)
Excellent communication skills including helpfulness and patience in dealing with fellow employees and external customers and vendors
Exceptional problem solving skills
Ability to work independently
Preferred
Customer service and multi-line telephone experience
Account collections experience
Benefits
Great part-time, Monday-Friday 8am to 2pm schedule
Stable and growing, family oriented company
We like to promote from within!
Company
Hall's Culligan Water
As your water experts since 1936, we have the skills and the experience to handle just about any water-related challenge that may come up.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Teema Roberts
Chief Financial Officer
Colleen Schlegel
Executive Assistant to CEO
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