BSG Maintenance Inc · 7 hours ago
Project Specialist / Customer Service Rep
Homosassa, FL
Full-time
Onsite
New Grad, Entry Level
$15/hr - $20/hrBSG Maintenance Inc is seeking a Project Specialist to join their team. The ideal candidate will provide exceptional service to customers, resolve inquiries, and promote services to enhance customer satisfaction.
CommercialLaundry and Dry-cleaningService Industry
Responsibilities
Greet customer calls warmly and ascertain problem or reason for calling
Assist customers with dispatching information and provide status updates
Work closely with clients to provide updates on each work order
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Upsell products and services when appropriate
Process transactions accurately and efficiently
Maintain a clean and organized workspace
Stay up-to-date with product knowledge, company information, and new promotions
Qualification
Required
Must possess communication and computer skills
Proficient in time management and multitasking
Strong familiarity with technology
Preferred
Experience in retail sales or customer service preferred
Company
BSG Maintenance Inc
Located in West Bend, Wi....,BSG Maintenance Inc provides contracted housekeeping,laundry, maintenance and dietary services to long term health facilities and hospitals.
Founded in 1989
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase