Csquare · 1 day ago
Data Center Operations Technician 2 - Graveyard Shift
DFW Metroplex
Full-time
Onsite
New Grad, Entry LevelCsquare is seeking a Data Center Operations Technician 2 for their graveyard shift. The role involves working directly with colocation customers to troubleshoot issues, managing installations and cable testing, and ensuring the operational integrity of critical systems.
Information Technology & Services
No H1B
Security Clearance RequiredHiring Manager
Kristie Winegar
Responsibilities
Work directly with colocation customers to isolate and troubleshoot issues as necessary
Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center
Layer 1 cable testing, including light testing, continuity – Transmit/Receive, DB Loss Level, head-to-head testing. Terminate and test cabling using various connectors (LC/SC, RJ45)
Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks
Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers
Assume monitoring role for all critical systems utilizing Building Monitoring System. Provide visibility and support to the Facilities Team
Follow all global policies and procedures. Effectively escalate events in a timely manner to the appropriate team
Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling
Work efforts which require work with ladders and various hand tools
Employee’s assigned work shift can vary based on site coverage requirements. Shifts include nights, weekends, and holidays. On-call and overtime will be necessary depending on workload requirements
Lifting of hardware equipment required up to and in excess of 50 pounds. Standing, bending and kneeling as required to perform this task. Server lifts can be utilized where applicable
Perform additional/other duties as assigned such as (but not limited to): Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties
Qualification
Required
High School Diploma or equivalent required
Operational and technical experience in an IT environment preferred
Excellent communication and organizational skills are required
Strong team player
Work directly with colocation customers to isolate and troubleshoot issues as necessary
Responsible for the installation and troubleshooting of all copper and fiber cross connects and run bundles of cables throughout a data center
Layer 1 cable testing, including light testing, continuity – Transmit/Receive, DB Loss Level, head-to-head testing
Terminate and test cabling using various connectors (LC/SC, RJ45)
Thoroughly document all work within a ticket system in support of customer requests and execution of installation tasks
Manage and prepare incoming and outgoing customer tape backups/rotations and offsite transfers
Assume monitoring role for all critical systems utilizing Building Monitoring System
Follow all global policies and procedures
Effectively escalate events in a timely manner to the appropriate team
Perform and execute installation/de-installation projects that would include the racking and stacking, dressing cabling and labeling
Work efforts which require work with ladders and various hand tools
Employee's assigned work shift can vary based on site coverage requirements
Lifting of hardware equipment required up to and in excess of 50 pounds
Standing, bending and kneeling as required to perform this task
Server lifts can be utilized where applicable
Perform additional/other duties as assigned such as Physical Security (monitoring and controlling access to the data center), cleanliness and appearance of raised floor (including physical clean-up) and shipping/receiving duties
Preferred
IT certification is desired
Experience with the installation, testing and terminating of copper, fiber (multi & single mode) and coaxial cable is desired
Windows operating system navigation, general commands and system programs/processes knowledge and experience
Security clearance via Government or other agency background check may be required for customer support
Company
Csquare
Headquartered in Dallas, Csquare provides a comprehensive suite of colocation and data center services that prioritize connectivity, security, and redundancy.
Founded in 2019
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Spencer Mullee
President and Chief Executive Officer
Steve Cook
Chief Financial Officer
Recent News
Dallas Innovates
2025-10-03
Company data provided by crunchbase