Russell Tobin · 21 hours ago
Claims Clerk
Mason, OH
Contract
Hybrid
New Grad, Entry Level
$16/hr - $17.85/hr
0+ years expRussell Tobin's client is a company seeking to hire a Claims Processor. The role involves efficiently processing standard vision claims and adjustments while meeting performance metrics and collaborating with various teams to ensure strong customer service.
ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Jennifer Zabala
Responsibilities
Efficiently and accurately process standard, non-complex vision claims and adjustments
Meet or exceed internal performance metrics for productivity, cycle time, and quality
Participate in non-complex claims projects and initiatives as assigned
Quickly adapt to processing changes related to new plans and benefit designs
Collaborate with supervisors and cross-functional teams to ensure strong customer service
Communicate effectively with internal partners, including Account Managers, Operations, Information Systems, Client Representatives, and leadership
Proactively work with leadership on performance improvement when standards are not met
Qualification
Required
High School diploma
0–1 year of claims processing and/or data entry experience
Data entry and claims processing experience
Strong attention to detail and analytical skills
Effective verbal and written communication skills
Proficiency in Microsoft Excel
Understanding of third-party benefits and administration
Ability to multitask and work well under pressure
Strong customer service orientation
Preferred
Basic knowledge of Access
Familiarity with claims processing systems and workflow tools
Benefits
Comprehensive healthcare coverage (medical, dental, and vision plans)
Supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity)
A 401(k)-retirement savings
Life & disability insurance
An employee assistance program
Identity theft protection
Legal support
Auto and home insurance
Pet insurance
Employee discounts with some preferred vendors
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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