PRODIRECT Dental Laboratory · 2 weeks ago
IT Project Coordinator
Lyndhurst, NJ
Full-time
Onsite
Entry, Mid Level
$55K/yr - $60K/yr
1+ years expPRODIRECT Dental Laboratory is a global organization with over 35 years of experience in providing world-class service and products to dentists. They are seeking an experienced IT Project Coordinator to support the planning, execution, and monitoring of IT projects, ensuring alignment with business goals and timely delivery.
Clinical TrialsDentalProduct Research
Hiring Manager
Eileen Wagoner
Responsibilities
Oversee the configuration and maintenance of systems and applications, including Microsoft 365, Zoom, and our enterprise dental lab software
Provide support to teams for all IT-related issues, including hardware, software, and network problems
Assist staff with the setup and troubleshooting of computers, printers, phones, peripherals, and other devices
Liaise with external third-party technical support providers to minimize downtime
Maintain a helpdesk system to track and document requests and resolutions
Maintain an up-to-date inventory of all IT equipment and software assets
Assist with planning and implementing new hardware and software solutions
Create and maintain office guides and FAQs for hardware and software usage
Promote awareness of IT company policies and procedures
Qualification
Required
Bachelor's or equivalent degree in IT, Computer Science, or related field
1-3 years of experience in IT support, project coordination, or related role
Excellent communication skills with users of all technical levels
Ability to manage multiple tasks in a fast-paced team environment
Strong attention to detail and self-driven organizational skills
Troubleshooting skills with the ability to diagnose and resolve issues efficiently
Proficiency with common business software (e.g., Microsoft 365)
Preferred
Familiarity with Agile methodologies and ML technologies a plus
Benefits
401(k) + 3% corporate match
Dental/Health/Vision insurance
Vacation and Holidays
Career advancement opportunities
Company
PRODIRECT Dental Laboratory
PRODIRECT Dental Laboratory provides aesthetic products for dental issues.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Chang
Chief Executive Officer
Company data provided by crunchbase