Hy-Vee, Inc. · 17 hours ago
Backroom Manager
Norfolk #1, E Norfolk Ave, Norfolk, NE
Full-time
Onsite
New Grad, Entry Level
0+ years expHy-Vee, Inc. is a company that values customer service and teamwork. The Backroom Manager is responsible for providing efficient customer service, managing product receipts, and ensuring a clean and orderly backroom environment.
Organic Food
Responsibilities
Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
Makes an effort to learn customers’ names and to address them by name whenever possible
Assists customers by: (examples include)
Escorting them to the products they are looking for
Securing products that are out of reach
Loading or unloading heavy items
Making note of and passing along customer suggestions or requests
Performing other tasks in every way possible to enhance the shopping experience
Answers the telephone promptly and provides friendly, helpful service to customers who call
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Works with company’s subsidiaries to receive product
Ensures receipts and takes to accounting in a timely manner
Plans, prepares, and adjusts work schedules and assigns employees to specific duties and follows up to ensure duties are properly completed in a timely manner
Unloads products from truck and ensures placement in a non-intrusive area
Uses forklifts to unload trucks and place in backroom
Delivers items to the appropriate department
Checks invoices for accuracy and signs vendor paper work
Receives all vendor orders
Protects cold food chain and integrity of product
Coordinates the receipt and lock up of controlled items, e.g. (liquor, cigarettes, pharmacy inventory)
Works with returned items, writes up items with drivers, ensures the signed receipts are returned to the accounting office in a timely manner
Maintains area for sale items to ensure convenience for the management team (displays, etc.)
Maintains a clean and orderly backroom
Ensures cardboard and trash areas are clean daily
Aware of store’s needs, specifically in the grocery department
Keep training certifications current, i.e. forklift certifications
Works with the internal customers in a timely and efficient manner
Works in a safe and efficient manner to reduce product damage and spoilage
Works for the store department to do small equipment repairs
Maintains cleanliness outside of store to the dock area, and behind the store
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Answers questions from outside customers and helps whenever necessary
Assists in other areas of store as needed
Performs other job related duties and special projects as required
Qualification
Required
Must be 18+
High School or equivalent experience
Six months to one year of similar or related experience
Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables
Ability to do simple addition and subtraction; copying figures, counting and recording
Possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing
Must be physically able to exert up to 100 pounds of force occasionally; exert up to 50 pounds of force frequently; and exert up to 20 pounds of force constantly to move objects
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Preferred
Supervisory experience preferred
Company
Hy-Vee, Inc.
Hy-Vee, Inc.
10001+ employees
H1B Sponsorship
Hy-Vee, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M
Leadership Team
Jeremy Gosch
Chairman of the Board/CEO
D
Donna Tweeten
President
Recent News
Corridor Business Journal
2025-12-30
Morningstar.com
2025-12-17
2025-11-04
Company data provided by crunchbase