Kantar · 1 month ago
Vice President CX Business Development
Chicago, N. Green Street
Full-time
Hybrid
Director/Executive
$130K/yr - $185K/yrKantar is the world’s leading data, insights and consulting company, and they are seeking a Vice President of CX Business Development to drive growth from their CX portfolio. The successful candidate will leverage their expertise in Customer Experience programs to understand client needs, deliver impactful proposals, and manage business development strategies.
AdviceBrand MarketingConsultingInformation TechnologyManagement ConsultingMarket ResearchMarketingRetail
Responsibilities
Delivers winning proposals and pitches. Acts a trusted adviser to clients to develop an emerging or formal CX brief into a win for Kantar
Pursues self-generated and inbound leads, managing them effectively through relevant Kantar channels to maximize chances of winning
Provides analysis and insight to feed into BD planning - proactively suggests strategic and process improvements. Effectively reacts to changing needs of the business
Manages own pipeline on client opportunities, typically taking a brief (emerging or formal) and progressing it to a win
Prioritizes opportunities relevant to Kantar BD strategy and/or own skillset. Supports larger opportunities
Coaches CX account teams on commercial best practice to ensure proposals and pitches are delivered with impact
Takes ownership of own learning agenda. Has right level of knowledge and gravitas to identify and develop domain opportunities when talking to clients
Consistently looks to maximize personal win rate, in line with commercial best practice and profit guardrails
Support a strong partnership ecosystem across Kantar and external partners (e.g. Qualtrics, Medallia) to drive sales and delivery of the offer
Develops strong relationships and collaborates meaningfully across Kantar, relevant to their objectives and priorities
Builds strong relationships with our client, commercial and domain leads
Demonstrates our core values and behaviours, celebrates wins and learns from our losses
Adept at selling a range of tools, balancing the needs of the client and the Kantar business
Commercially focused, with experience of selling CX-focused solutions to a variety of clients
Able to deliver winning proposals independently and support on larger opportunities
Strong technical knowledge of CX offer and tools to pinpoint the Kantar value proposition to clients
Effective knowledge of the Kantar business - leverages a strong network of contacts and knowledge of our offer
Constructively challenges existing processes and identifies area for improvement
Compelling client presenter and storyteller
Able to engage a range of client archetypes and industries and identify and deliver against their needs
An effective networker, and a purposeful collaborator; builds essential to winning work
Dynamic communicator: writes proposals and delivers pitches that flex to the needs and context of specific clients
Focused squarely on developing opportunities and delivering winning proposals and pitches: from emerging project opportunity to winning work
Proven success working with partners such as Qualtrics and Medallia
An ability to think clearly and incisively about strategic CX issues related to client’s business needs and briefs
Leading and preparing bespoke research proposals with clients with CX vision and energy from start to finish
Working with the wider CX team and being the focal point in client discussions
Qualification
Required
Strong understanding of modern Customer Experience programs
Ability to deliver winning proposals and pitches
Experience in managing self-generated and inbound leads
Proven ability to provide analysis and insight for BD planning
Experience in managing own pipeline on client opportunities
Ability to prioritize opportunities relevant to Kantar BD strategy
Experience in coaching CX account teams on commercial best practices
Ownership of personal learning agenda
Ability to maximize personal win rate in line with commercial best practices
Experience in supporting a strong partnership ecosystem
Ability to develop strong relationships across Kantar and with clients
Demonstration of core values and behaviors
Adept at selling a range of tools
Commercially focused with experience selling CX-focused solutions
Ability to deliver winning proposals independently
Strong technical knowledge of CX offer and tools
Effective knowledge of the Kantar business
Ability to constructively challenge existing processes
Compelling client presenter and storyteller
Ability to engage a range of client archetypes and industries
Effective networking and collaboration skills
Dynamic communication skills for writing proposals and delivering pitches
Focus on developing opportunities and delivering winning proposals
Proven success working with partners such as Qualtrics and Medallia
Ability to think clearly about strategic CX issues
Experience in leading and preparing bespoke research proposals
Ability to work with the wider CX team and be a focal point in client discussions
Benefits
Medical plans with comprehensive, affordable coverage for a range of health services
Health Savings Account/FSA
Dental, Vision and benefits to cover unique healthcare needs
Wellness Program
401k with matching
Tuition Reimbursement, Commuter benefits
Unlimited PTO
Company
Kantar
Kantar is the data investment management division of WPP, is a global insight, information, and consultancy network.
Founded in 1992
10001+ employees
H1B Sponsorship
Kantar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (12)
2022 (16)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$1.86B2025-02-07Debt Financing· $1.86B
2025-01-17Acquired
Leadership Team
Jeff Greenspoon
CEO, Americas
Amanjit Singh
Regional Marketing Director- APAC
Recent News
2025-11-10
2025-11-07
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