French-Canadian Customer Service Rep jobs in United States
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INSPYR Solutions · 10 hours ago

French-Canadian Customer Service Rep

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions, and they are seeking a Customer Service Representative fluent in French Canadian. The role involves providing customer service assistance to French-Canadian speaking customers, managing queries, and processing orders.

Information TechnologyProfessional ServicesStaffing Agency

Responsibilities

The customer service representative position is responsible for providing customer service assistance to French-Canadian speaking customers
The CSR will be onsite at my client’s headquarters in Addison, TX
The CSR will be answering emails and calls from consultants who speak French Canadian
The CSR will offer support regarding orders as well as processing customer orders and payments
The CSR will maintain customer database: updates data and makes necessary changes
The CSR will determine/understand customer needs with strong objection/response handling
The CSR will manage customer queries/complaints

Qualification

Customer ServiceFluent in FrenchObjection HandlingCommunication ProficiencyTeamwork Orientation

Required

Fluent in French (Canadian French) - both written & verbal
Responsible for providing customer service assistance to French-Canadian speaking customers
Answering emails and calls from consultants who speak French Canadian
Offer support regarding orders as well as processing customer orders and payments
Maintain customer database: updates data and makes necessary changes
Determine/understand customer needs with strong objection/response handling
Manage customer queries/complaints
Customer/Client Focus
Communication Proficiency
Teamwork Orientation

Benefits

Comprehensive medical benefits
Competitive pay, 401(k)
Retirement plan
And much more!

Company

INSPYR Solutions

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INSPYR Solutions is a information technology staffing service providers.

Funding

Current Stage
Late Stage

Leadership Team

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Gregg Straus
Executive Vice President & Chief Financial Officer
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Michelle Wren
Chief Operating Officer
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Company data provided by crunchbase