Washington University in St. Louis · 1 week ago
Billing/Scheduling Associate II - Pediatrics Central Administration
St Louis, MO
Full-time
Onsite
Mid Level
$17.87/hr - $27.06/hr
3+ years expWashington University in St. Louis is seeking a Billing/Scheduling Associate II to manage patient scheduling and billing inquiries. The role involves obtaining insurance information, scheduling appointments, and assisting patients with financial assistance and billing processes.
E-LearningEBooksEducationHigher Education
Responsibilities
Obtains insurance information from patients and counsels alternative ways for financial assistance
Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient scheduling calls/requests
Provides patient scheduling services to include collecting demographics and insurance registration
Reviews schedule for new patients and makes updates when necessary
Calls patients with appointment time reminders; obtains insurance information and referral forms
Processes internal physician referrals for clinical care
Explains billing process to patients, answers incoming inquiries from patients and third-party payers
Works with others to solve moderately complex problems
Explains billing process to other staff; assists with basic account maintenance activities
Assists patients with insurance questions regarding the billing process
Assists staff with sending out reminder cards and other scheduling duties
Works Relatient patient reminder system results and contacts patients or makes scheduling changes
May make daily edits and temporary changes to provider scheduling templates based on physician input
Performs other duties as assigned
Qualification
Required
High school diploma or equivalent high school certification or combination of education and/or experience
Relevant Experience (3 Years)
Preferred
Billing Systems
Customer Service
Epic EHR
Financial Information
Insurance
Interpersonal Communication
Medical Office Support
Microsoft Excel
Microsoft Office
Microsoft Word
Organizing
Prioritization
Scheduling
Third Party Claims
Benefits
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
We offer 4 weeks of caregiver leave to bond with your new child.
Family care resources are also available for your continued childcare needs.
Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
Company
Washington University in St. Louis
Washington University’s mission is to discover and disseminate knowledge, and protect the freedom of inquiry through research and teaching.
10001+ employees
H1B Sponsorship
Washington University in St. Louis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (39)
2022 (17)
2021 (7)
2020 (20)
Funding
Current Stage
Late StageTotal Funding
$24.6MKey Investors
National Institute of Allergy and Infectious DiseasesAmerican Academy of Orthopaedic SurgeonsJim McKelvey
2024-09-13Grant
2023-12-01Grant· $0M
2019-01-31Grant
Leadership Team
Jessie Minton
Vice Chancellor for Technology and Chief Information Officer
Keisha Mabry
Entrepreneur in Residence
Recent News
2026-01-16
bloomberglaw.com
2025-10-25
Company data provided by crunchbase