Elliot Health System · 3 hours ago
Patient Service Representative - Senior Health Rehab - Full Time
New Hampshire, United States
Full-time
Onsite
Senior LevelElliot Health System is a healthcare provider with outpatient rehabilitation services across the greater Manchester area. The Patient Service Representative will manage front desk operations, including patient registration, appointment scheduling, and insurance verification, while ensuring compliance with healthcare standards.
AssociationHealth Care
Responsibilities
Acts as a representative in all areas of clerical support
Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering demographics and processing referrals
Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned in accordance with TJC and government standards, as well as policies and procedures of Elliot Rehabilitation Services
Receives incoming telephone calls, directs inquiries as appropriate and takes messages
Receives and processes referrals from physician’s offices and manages referral tracking process
Performs required insurance verification activity when appropriate
Obtains insurance information through department processes in order to ensure that proper authorization requirements will be fulfilled
Schedules appointments for therapy evaluations and visits based on established guidelines
Completes the registration process, explains applicable policies to patient and assists patients with paperwork
Collects payments and charges from the patient at time of service
Maintains therapists’ schedules, optimizing effective scheduling of appointments
Qualification
Required
High School Diploma or equivalent required
Ability to obtain BLS Certification within first 90 days and maintain while in position
Preferred
Previous experience in a health care setting preferred
Benefits
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term disability, long-term disability, and life insurance coverage
Continuing Education Reimbursement Programs
403(b) Retirement Savings Plan
Multiple onsite gym locations with FREE access for employees (plus yoga, personal training and more)
Company
Elliot Health System
Elliot Health System is a leader in healthcare delivery in New Hampshire, proudly serving our communities since 1890.
Founded in 1890
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Brian Frechette
Vice President, Elliot Medical Group Ambulatory Services
Charlotte Brown-Zalewa
Vice President, Marketing & Communications, Elliot Health System
Recent News
NH Business Review
2026-01-17
NH Business Review
2025-09-19
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