WTW · 1 day ago
Director, Health and Benefits, Client Service Team
Minneapolis, MN
Full-time
Hybrid
Senior Level, Lead/Staff
$125K/yr - $200K/yr
10+ years expWTW is a leading global advisory, broking, and solutions company, and they are seeking a Director for their Health and Benefits Client Service Team. The role involves serving as a strategic partner to clients, leading a team in the design and management of health and benefits programs, and driving revenue growth through client engagement and solution development.
ConsultingInformation TechnologyInsuranceMedicalService Industry
No H1B
Responsibilities
Serve as the strategic partner and trusted advisor to clients in the design and management of their health and benefits programs
Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards
Proactively advising clients and ensuring the delivery of superior client service
Materially growing Health and Benefits revenue through:
Anticipating client needs and cross-selling new solutions to current clients
Serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs
Leading vendor procurement strategy, negotiation, implementation, and optimization activities
Engaging specialist resources and subject matter experts to solve for client needs and generate new business
Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues
Conducting final review deliverable to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards
Qualification
Required
10+ years' experience and demonstrated success in the design/management of complex health and welfare plans gained in a consulting or brokerage environment
Proven ability to generate revenue
Track record of success in managing and growing client relationships
An executive presence with polished and well developed written and oral communication skills
Superior ability to influence and collaborate with senior management and work across all levels of an organization
Excellent Microsoft Office skills, particularly in Excel and PowerPoint
State Life and Health license required within 90 days of joining
high school diploma required
Preferred
CEBS designation, or health and welfare actuarial or underwriting training desired
Bachelor's degree strongly preferred
Benefits
Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources.
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.
Company
WTW
WTW is a global advisory and solutions company that helps clients around the world turn risk into a path for growth.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-15Post Ipo Debt· $1B
2024-02-28Post Ipo Debt· $750M
2021-09-30Post Ipo Equity
Leadership Team
Andrew Krasner
Chief Financial Officer
Tom Finan
Senior Vice President / Cyber Tech E&O Insurance Broker
Recent News
2026-01-17
thefly.com
2026-01-13
Alternative Credit Investor
2026-01-03
Company data provided by crunchbase