Milton CAT · 3 hours ago
Rental Sales and Business Development Specialist
Rochester, NY
Full-time
Onsite
Mid Level
$65K/yr - $90K/yrMilton CAT is seeking a self-starter to join their growing team at Milton Rents. This role focuses on finding new customers through third-party databases and emphasizes competition, ownership, and winning, with responsibilities including making outbound calls and achieving new customer goals.
AutomotiveLogisticsTransportation
Responsibilities
Make a minimum of 20-30 outbound calls per day
Achieve new customer goals
Upsell – Promote additional products, services, and equipment to existing and new customers
Conduct rental follow-up calls, calling customers after equipment has been returned to ensure customer satisfaction, address any concerns, and generate referrals for further opportunities
Act as the point person for web and media-based rentals
Complete 100% of calls, leads, and opportunities reports in the CRM database
Respond to customer calls or emails in a timely manner with a sense of urgency
Achieve goals set for rentals, new customer accounts, inactive accounts
Develop a database of customers, companies, competitors and project information
Use various reporting services, association contacts and other database means to prepare for upcoming projects in the area
Maintain good organization and time management skills for effective territory coverage
Keep a supply of sales tools including company brochures, product specification sheets, and promotional items on hand and utilize them creatively to meet customer demands
Work closely with Rental Sales Manager to achieve company goals
Be the customer's problem solver, handling follow-up calls and customer problems effectively involving the Rental Sales Manager or service department when necessary
Involved in local trade associations to network and further develop solid customer relationships
Provide some customer support as required after hours to maintain customer satisfaction
Present sales presentations as required. Verbal, Written or Power Point
Visit jobs sites with Outside Sales Representatives to learn application of product and customer needs
Qualification
Required
Understand construction phases, job situations and project conditions to properly time contacting customer with rental product and application suggestions
Knowledge of entire rental fleet and ability to demonstrate equipment whenever appropriate to increase customer awareness of product applications
Negotiation- The ability to stay calm and address any concerns or negotiate terms that align with customer and company standards
Active Listening – Understanding customer needs. Understanding the customer needs and aligning the needs of the customer to the appropriate equipment expresses in-depth knowledge of our product
Ability to interact and communicate with people effectively
Proficient computer skills (i.e. Excel, Word, CRM)
Inside and/or Outside sales experience
Ability to call on active job sites when needed
Ability to sit for long periods of time
A valid driver's license is required
Preferred
4-year college preferred
Benefits
Paid Time Off + 8 company paid holidays
Medical, Dental and Vision insurance options for Employee and Family
Disability & Life Insurance Packages
Competitive Retirement Plan
Tuition Reimbursement – available to FT employees with 1 year+ of service
Additional supplemental offerings and discount programs
Employee Referral Program
Company
Milton CAT
Milton CAT is the Caterpillar Dealer for the Northeast region of the United States.
Founded in 1960Milford, Massachusetts, USA
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Staar
Chief Legal Officer
Rhonda Gelinas
Business Partner Program Manager
Recent News
Seattle TechFlash
2025-06-24
Google Patent
2025-02-16
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