CAMP Systems International, Inc. · 2 days ago
Fleet Account Lead
Savannah, GA
Full-time
Hybrid
Mid Level
$85K/yr - $95K/yrCAMP Systems International, Inc. is a leader in aircraft compliance and health management for the global business aviation industry. The Fleet Account Lead is responsible for providing maintenance management support and customer service to fleet customers, ensuring compliance and optimizing the use of CAMP services.
AerospaceAir TransportationInformation ServicesInformation TechnologyManagement ConsultingSoftware
Responsibilities
The Fleet Account Lead (FAL) provides maintenance management support and customer service to CAMP fleet customers
FAL is responsible for ensuring that fleet customer aircraft are compliant, and the customer is fully utilizing CAMP services
The FAL will coordinate with CAMP field service, customer support and account managers on behalf of the customer for all customer service activities
The FAL establishes and maintains solid relationships with key decision makers at the fleet customer and aligns CAMP resources to meet the customers maintenance management and service requirements
The FAL will work as the fleet customers internal advocate to remove obstacles that may impede the customer's experience with CAMP
The FAL will have overall responsibility for the compliance status and data quality of their fleet customer aircraft
The FAL is responsible for improving customer utilization of services and the successful customer adoption of new service and product offerings
The FAL will take ownership of CAMP success from and finical standpoint and work to retain and grow subscription revenue
Qualification
Required
Customer Centric - relentlessly supporting the customer experience
Operational knowledge of the CAMP platform
Strong written and verbal communication skills
Strong attention to detail, organizational and multi-tasking skills are a must
An exceptional listener who hears the details of customer feedback
Ability to quickly grasp technology platform and help others embrace behavioral change
Proven ability to listen, extrapolate information and analyze to effectively provide solutions to the fleet customer
Ability to effectively learn technical products, services and solutions and readily apply new knowledge
Experience working with all levels of an organization
The ideal candidate will have the ability to travel to customer sites up to 20%
Set and continually manage project expectations with team members and other stakeholders
Must have strong data analysis skills and be proficient in Microsoft Excel (Pivot Tables, V-Lookups, etc)
Preferred
Proven success in managed services, aviation and aircraft management industry experience is preferred
Company
CAMP Systems International, Inc.
CAMP Systems is the industry’s leading Aircraft Maintenance and Regulatory Compliance Management solution for fixed and rotor wing aircraft.
Founded in 1968
501-1000 employees
H1B Sponsorship
CAMP Systems International, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (4)
2023 (13)
2022 (9)
2021 (12)
2020 (14)
Funding
Current Stage
Late StageTotal Funding
unknown2016-10-26Acquired
2016-08-31Debt Financing
Leadership Team
K
Kevin Ryan
VP Market Development
John Nelson
Chief Strategy Officer – Business Aviation
Recent News
Business Standard (India)
2024-10-19
2024-04-18
MarketScreener
2024-02-27
Company data provided by crunchbase