Trident Consulting · 6 hours ago
Senior Engineer
Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. They are seeking a Senior Engineer III to oversee IT operations within a managed services environment, ensuring service quality and operational performance while working with various end-user technologies and cloud collaboration platforms.
Responsibilities
Experience working in IT Operations within a managed services environment, including oversight of vendor delivery, service quality, and operational performance
Strong understanding of engineering disciplines and practices, especially related to end user technology, platform architectures, operational frameworks, and product lifecycle management
Ability to present complex technical material clearly to both technical and non-technical audiences, including senior leadership and business partners
Deep understanding of end-user computing technologies including Windows, macOS, iOS/iPadOS, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), endpoint management platforms such as Intune and JAMF, and endpoint security tools such as Defender for Endpoint
Deployment of Cyber tools to end user computing devices and ensure seamless operations
Experience with Agile methodologies, DevOps practices, CI/CD pipelines, and modern software delivery approaches
Proficiency analyzing defect trends, incident reports, and engineering quality metrics to drive improvements in application stability, reliability, and user experience
Demonstrated ability to evaluate complex technical designs, identify gaps, validate standards compliance, and ensure readiness for IT Operations
Understanding of cloud collaboration platforms and integration patterns across M365 services including Exchange Online, Teams, SharePoint Online, and OneDrive
Strong familiarity with identity, access, and security controls including Entra ID, Conditional Access, data loss prevention, and compliance standards
Experience applying ITIL, Agile, or DevOps principles to improve engineering quality, operational reliability, and support processes
Familiarity with digital experience analytics, telemetry, and observability platforms to improve performance and user satisfaction
Experience leading vendor teams or MSP partners to improve platform health, reduce incident patterns, and enhance customer outcomes
Background supporting large enterprise environments integrating identity, security, cloud, and collaboration platforms
Experience designing or validating device health metrics, DEX instrumentation, and monitoring/observability frameworks
Hands-on familiarity with endpoint analytics, networking fundamentals, and integration patterns between EUC platforms and cloud environments
Qualification
Required
Experience working in IT Operations within a managed services environment, including oversight of vendor delivery, service quality, and operational performance
Strong understanding of engineering disciplines and practices, especially related to end user technology, platform architectures, operational frameworks, and product lifecycle management
Ability to present complex technical material clearly to both technical and non-technical audiences, including senior leadership and business partners
Deep understanding of end-user computing technologies including Windows, macOS, iOS/iPadOS, Microsoft 365 (Outlook, Teams, SharePoint, OneDrive), endpoint management platforms such as Intune and JAMF, and endpoint security tools such as Defender for Endpoint. Deployment of Cyber tools to end user computing devices and ensure seamless operations
Experience with Agile methodologies, DevOps practices, CI/CD pipelines, and modern software delivery approaches
Proficiency analyzing defect trends, incident reports, and engineering quality metrics to drive improvements in application stability, reliability, and user experience
Demonstrated ability to evaluate complex technical designs, identify gaps, validate standards compliance, and ensure readiness for IT Operations
Understanding of cloud collaboration platforms and integration patterns across M365 services including Exchange Online, Teams, SharePoint Online, and OneDrive
Strong familiarity with identity, access, and security controls including Entra ID, Conditional Access, data loss prevention, and compliance standards
Preferred
Experience applying ITIL, Agile, or DevOps principles to improve engineering quality, operational reliability, and support processes
Familiarity with digital experience analytics, telemetry, and observability platforms to improve performance and user satisfaction
Experience leading vendor teams or MSP partners to improve platform health, reduce incident patterns, and enhance customer outcomes
Background supporting large enterprise environments integrating identity, security, cloud, and collaboration platforms. Experience designing or validating device health metrics, DEX instrumentation, and monitoring/observability frameworks
Hands-on familiarity with endpoint analytics, networking fundamentals, and integration patterns between EUC platforms and cloud environments
Company
Trident Consulting
Trident Consulting expertise in big data, AI & analytics, cloud, infrastructure, ERP, Java frameworks and technologies, Engineering and R&D.
H1B Sponsorship
Trident Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (3)
2022 (2)
2021 (7)
2020 (15)
Funding
Current Stage
Growth StageCompany data provided by crunchbase