Diamonds Direct · 7 hours ago
Back Office Assistant
Oak Brook, IL
Full-time
Onsite
New Grad, Entry LevelDiamonds Direct is a luxury retail company that seeks a dedicated Back Office Assistant to support in-store operations. The role involves managing inventory, vendor relations, and providing essential support to enhance the customer experience within a family-oriented culture.
FashionJewelry
Hiring Manager
Molly Cotten
Responsibilities
Handle shipping and receiving of inventory, oversee inventory control at the store level, and manage special orders to ensure stock levels and availability meet store needs
Manage relationships with vendors, ensuring effective communication and resolution of any issues that may arise
Assist the store team with merchandise-related inquiries and customer orders, providing essential support to enhance the customer experience
Maintain an organized workspace, manage multiple tasks efficiently, and ensure that all back-office functions are performed accurately and timely
Qualification
Required
Previous experience in customer service and/or vendor management is required
Strong communication skills for effective interaction with vendors and store team members
Proficiency in computer skills for managing inventory and handling special orders
Excellent organizational skills with the ability to multi-task and manage time efficiently
Must be able to work Saturdays to accommodate the peak operational needs of the store
Preferred
Experience in a luxury retail jewelry environment is preferred
Benefits
Career Development
Comprehensive Exposure
Family-Oriented Culture
Company
Diamonds Direct
Diamonds Direct is an independent jewelry company that serves primarily luxury-oriented bridal customers.
Founded in 1995
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-10-12Acquired
Leadership Team
Itay Berger
President & CEO
Recent News
Canada NewsWire
2025-08-07
St Pete Catalyst
2025-07-19
Company data provided by crunchbase