United Ag & Turf · 9 hours ago
Service Writer/Receptionist
Frederick, OK
Full-time
Onsite
New Grad, Entry LevelUnited Ag & Turf is seeking a Service Writer/Receptionist to assist the service manager in maintaining accurate reports and records for the service department. The role involves clerical, secretarial, and administrative tasks including customer assistance, data processing, and record-keeping.
Machinery ManufacturingManufacturingRetail
Responsibilities
Fields internal and external customer inquiries to the Service Department
Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced
Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
Maintains Service Department filing and records
Updates customer profiles using equipment, hours, or other information from the customer work orders
Make weekly customer calls
Maintains accessories and supplies and prepares replacement orders
May prepare Service Technician efficiency reports
May process warranty and/or product improvement claims including the computation of charges, submission and follow-up
Answers telephone and directs calls accordingly
Qualification
Preferred
Basic knowledge of accounting practices
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Knowledge of office procedures
General understanding of mechanical/technical terms is preferred
High School Diploma or equivalent experience
Company
United Ag & Turf
United Ag & Turf is a machinery manufacturing company.
Founded in 1981
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-06-04Debt Financing
Leadership Team
Clint Tillison
Chief Operating Officer
Brad Dierlam
Chief Human Resources Officer
Recent News
Farm Equipment
2023-12-25
2022-01-10
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