HD Supply · 6 days ago
Manager, Inside Sales (Multifamily) - New Braunfels, TX
United States
Full-time
Remote
Senior Level
7+ years expHD Supply is a company focused on providing high level customer service while maximizing sales and gross profit. The Manager of Inside Sales will oversee the day-to-day operations of an inside sales team, ensuring efficient service and profitability through report analysis and trend identification.
ConstructionHardwareHome ImprovementIndustrial
Responsibilities
Oversees the inside sales process to include reviewing sales orders, quotes, inquiries about product availability, and other sales/service related questions. Administers guidelines for consistent quoting
Supports, tracks, and measures all inside sales initiatives. Monitors sales and delivery plans for the inside sales team
Researches and prepares sales orders and quotes for customers according to specifications and information provided. Provides reliable information regarding product specifications, product suitability, pricing and availability
Ensures associates receive training in computer systems, sales and operations SOPs, product knowledge, and sales techniques
Assists associates in resolving problems associated with customer service, product availability, price, warranties and product delivery. Follows-up with customers to ensure satisfaction
Follows up on all sales orders to ensure full shipment/fulfillment. Reviews the daily reporting and expedites customer delivery needs
Handles customer inquiries and problem resolution when an outside salesperson is not available. Contributes to add-on sales by maintaining a high level of product knowledge. Attends all assigned product training
Observes and evaluates performance, provides instruction and assigns duties. Provides coaching and development for sales acumen enhancement and team engagement
Qualification
Required
Must reside in the state(s) specified above
Proven experience managing Inside Sales teams, including strategic prospecting and cultivating new partnerships across multiple sales verticals
Broad understanding of Inside Sales operations and business development strategies within B2B environments, ideally in distribution or related industries
Skilled in leveraging CRM systems and data analytics to segment markets, prioritize leads, and guide performance-based decisions
Experience implementing outreach strategies that build long-term customer relationships and strategic partnerships
Demonstrated success in coaching and developing sales talent to excel in prospecting, consultative selling, and closing new business
Familiarity with diverse customer segments and buying behaviors across multiple industries, including procurement and operational decision-making
Excellent communication, negotiation, and relationship-building skills, with the ability to influence stakeholders and collaborate across departments
Typically requires BS/BA in a related discipline
Generally 7+ years of experience in a related field
May require certification
Advanced degree may offset less experience in some disciplines
Company
HD Supply
HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries through an expansive network of over 100 distribution centers across the U.S.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2020-11-16Acquired
2013-06-27IPO
Leadership Team
Marc Brown
Chief Executive Officer
Scott Bohrer
Chief Financial Officer
Recent News
2026-01-10
Company data provided by crunchbase