Southern Bancorp · 2 days ago
Branch Manager - Hot Springs, AR
Hot Springs, AR, US
Full-time
Onsite
Mid, Senior Level
2+ years expSouthern Bancorp is a Community Development Financial Institution that focuses on serving underserved communities. The Branch Manager is responsible for managing branch staff, overseeing daily operations, ensuring customer service excellence, and providing leadership and training to staff.
BankingFinanceFinancial Services
Responsibilities
Oversee branch staff including coordinating, planning and assigning work schedules, answering questions and solving problems posed by the staff, conducting evaluations, and motivating staff to meet performance levels
Supervise all teller operations for accuracy, efficiency, and quality customer service
Prepare various reports including Currency Transaction Reports (CTR's) and IRS Reports
Handle vault function which includes calculating money requirement of branch and Tellers' cash requirements; ordering money; verifying, buying and selling cash for all Teller stations; daily opening and closing of the vault and ensuring proper and secure shipment of all cash
Manage ATM operations to include supplying the equipment with cash, envelopes, and receipt paper; processing deposits; balancing; handling problems
Review procedures and recommend changes to improve the service and thereby enhance the quality of the bank's customer service
Participate in a team effort to cross-sell other services of the bank
May occasionally perform duties of a Teller and/or a Customer Service Representative which includes performing all related opening, closing, and balancing activities; assisting customers with banking needs (deposits, withdrawals, credit card cash advances, federal tax deposits, issuing traveler's checks, cashier's checks, EE bonds, money orders, handling commercial deposits and night deposits etc.)
If responsible for lending
Assist consumer loan customers with loan application process
Assist loan administration with obtaining required updated documentation including collateral insurance and financial information. Complete loan set up sheet for loan documentation staff
Perform thorough analysis of proposed loan feasibility by analyzing customer's financial records, cash flow, collateral valuation and credit history
Achieve and maintain required loan portfolio balance and yield as directed by senior management
Assign risk rating per regulatory guidelines
Review and analyze maturing loans for renewal eligibility in compliance with regulatory requirements and bank loan policy. Complete loan set up sheet and communicate with borrower regarding documentation issues and new loan terms
Prepare detailed and organized loan proposals for loan committee as required by loan policy Communicate with customer for additional information as necessary and when loan decisions are final
Completes all required training
Performs other related duties as required or assigned
Qualification
Required
High school diploma or equivalent is required
Two years of extensive experience in a banking environment
Demonstrated proficiency in banking compliance
Ability to effectively communicate with employees and customers
Ability to operate a computer proficiently
Basic math skills (ability to add and subtract)
Preferred
Bachelor's degree is preferred
Experience in a supervisor or management role is a plus
Prior experience assisting with training new employees
Benefits
401(k)/Roth plan with immediate eligibility and employer match up to 6%
Employee stock ownership plan
Discounted rate on primary home mortgage
Credit and housing counseling as well as free financial education tools available to customers and employees
No deductible medical insurance plan
Dental and vision insurance
Employer paid life and long-term disability insurance
Flexible Spending Accounts
Paid holidays and paid time off
Bonus plan
Opportunity for merit raises
Employee reward and recognition programs
Community service opportunities
Company
Southern Bancorp
Southern is a unique organization that combines the vision, passion, and creativity of non-profit organizations.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$27.44MKey Investors
Community Development Financial Institutions FundBlockBank of America
2023-04-12Grant· $4.9M
2021-06-10Corporate Round
2020-10-19Corporate Round· $4.79M
Leadership Team
Charles J. Blake
Market Executive
Jeremy Davis
President of Mortgage
Recent News
Talk Business & Politics
2026-01-16
Springfield Business Journal
2026-01-16
Arkansas Business — Business News, Real Estate, Law, Construction
2026-01-14
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