Public Platforms Solutions Specialist - Investment Management - Vice President jobs in United States
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E*TRADE from Morgan Stanley · 2 days ago

Public Platforms Solutions Specialist - Investment Management - Vice President

Morgan Stanley Investment Management is a leading investment management firm with over $1.7 trillion in assets under management. The Public Platform Solutions Specialist will support the service strategy of the public investment platform, coordinating with various stakeholders and managing service issues.

BankingFinanceFinancial Services

Responsibilities

Define and drive the service strategy for the public investment platform
General support of the Public Platform team, which may include project management or strategic solutioning for Public Markets business needs
Serve as key escalation point for service issues for the public investment platform
Manage issues and priorities for internal stakeholders across investment teams, Trading, Operations, and Technology
Liaise with platform vendor to manage issues resolution, enhancement requests, development roadmaps and continuous product/platform education
Head governance forums to promote communication and alignment across internal cross-functional support areas
Participate in hiring and managing a team to bolster the overall support function, including platform administration (entitlements, governance, invoicing etc.)
Manage internal user training processes and remediation of issues
Assess existing platform issues to advise on gaps; provide insights and ideas to improve service approach based on experience and industry best practices

Qualification

Investment/trading platform experienceClient support for portfolio analyticsBlackRock Aladdin experienceAccounting knowledgeMiddle Office Operations knowledgeTrading workflows knowledgeProblem-solvingDetail-orientedEffective communicationProject managementLeadership experience

Required

Minimum eight years of work experience as a user or service provider of an investment/trading platform
Four-year college degree
Series 7, CFA or other certifications that demonstrate industry knowledge are beneficial but not required
Experience in a client support function for portfolio analytics software and/or trading systems
Enthusiasm for improving client experience, with a penchant for problem-solving and an 'owner' mindset
Familiarity of Accounting, Middle Office Operations, and/or Trading workflows
Demonstrated ability to prioritize issues and serve stakeholders' needs proactively
Detail-oriented and organized with an inherent interest in optimizing processes
Ability to work independently and steer projects and tasks to completion
Effective written and verbal communication skills

Preferred

Experience with BlackRock Aladdin preferred
Prior managerial/professional leadership experience preferred (e.g. project/team lead, with or without formal managerial responsibilities)

Benefits

Commission earnings
Incentive compensation
Discretionary bonuses
Other short and long-term incentive packages
Other Morgan Stanley sponsored benefit programs

Company

E*TRADE from Morgan Stanley

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E*TRADE from Morgan Stanley is a pioneer in the online brokerage industry.

Funding

Current Stage
Public Company
Total Funding
unknown
2020-02-20Acquired
1996-08-16IPO

Leadership Team

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Julia Miller
Executive Director, Creative Services
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