RISE Services Group · 3 days ago
Employment Program Manager
Harrisonburg, VA
Full-time
Onsite
Mid, Senior Level
$24/hr - $24/hr
3+ years expRISE Services Group is dedicated to empowering individuals with disabilities by providing person-centered support that promotes independence and community inclusion. They are seeking an Employment Program Manager to lead and strengthen employment services, oversee daily operations, ensure quality service delivery, and build strong employer and community partnerships.
Government Administration
Responsibilities
Lead the design, implementation, and continuous improvement of employment programs tailored to participant needs
Ensure compliance with regulatory, funding, and documentation requirements
Monitor service quality, outcomes, and productivity; implement improvements as needed
Develop and maintain program workflows, tools, and best practices to strengthen service consistency
Supervise and support a team of Employment Specialists and Coaches
Provide training, mentorship, coaching, and performance feedback to staff
Conduct performance evaluations and support performance improvement as needed
Assist with recruiting, hiring, onboarding, and training new staff as program needs evolve
Provide direct employment services (currently structured at approximately 30 hours per week), including:
Job readiness training and skill development
Job search planning and employment goal setting
Resume/application support and interview preparation
Job development/employer outreach as appropriate
On-the-job coaching and retention supports
Develop individualized employment strategies aligned with participant strengths, preferences, and goals
Provide ongoing support to participants as they adjust to employment and workplace expectations
Develop and maintain relationships with local employers to create job leads and hiring pipelines
Represent RISE Services at community events, job fairs, and networking opportunities
Advocate for inclusive hiring practices and appropriate workplace supports and accommodations
Build partnerships with community organizations and stakeholders that support participant success
Maintain accurate and timely records of participant services, progress, and employment outcomes
Prepare routine reports for internal leadership and external stakeholders as required
Use outcome data to inform decision-making, identify barriers, and improve program performance
Qualification
Required
Bachelor's degree in Social Work, Human Services, Business Administration, or a related field (equivalent experience may be considered)
Minimum of 3 years of experience in employment services, vocational supports, supported employment, or related human services
Supervisory or team-lead experience preferred
Strong knowledge of job development, job coaching, and employment support strategies
Excellent leadership, communication, and relationship-building skills
Ability to work effectively with diverse individuals, teams, and community stakeholders
Strong problem-solving, organizational, and time-management skills
Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort with documentation/data systems
Commitment to advocacy and supporting individuals with disabilities in competitive, integrated employment
Benefits
Medical, Dental, and Vision Insurance
PTO accrual and Holiday accrual
Short-Term Disability
Life Insurance and Long-Term Care Option
Employee Assistance Program
Employee Tenure Bonuses
Company
RISE Services Group
RISE Services provides individual supported employment in Virginia and Maryland.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase