Civitech · 1 week ago
HubSpot Operations Lead
United States
Full-time
Remote
Mid Level
$95K/yr - $117K/yr
3+ years expCivitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building tools for civic participation. The HubSpot Operations Lead will manage and optimize HubSpot as the CRM and marketing automation platform, supporting Marketing, Sales, and Client Success teams to ensure effective go-to-market execution.
CivicTechService IndustrySoftware
No H1B
Responsibilities
Own HubSpot as the system of record, supporting Marketing, Sales, and Client Success as the primary point of contact for CRM operations
Manage and optimize HubSpot configuration, including properties, lifecycle stages, lead status, permissions, and integrations
Build and maintain reports and dashboards that provide clear visibility into funnel performance, campaign impact, and revenue outcomes
Ensure leads are accurately captured, routed, scored, and attributed, maintaining consistent data flow across marketing, sales, and CS
Implement and maintain lead qualification, scoring, and attribution models based on agreed-upon GTM strategy
Design, build, and manage workflows to support lead routing, lifecycle automation, and internal processes
Execute and support email campaigns, nurture programs, and sales sequences across multiple audiences and brands
Create and manage audience segmentation to deliver targeted messaging at the right stage of the customer journey
Establish and enforce operational standards, including naming conventions, documentation, and governance for HubSpot assets
Partner with Marketing, Sales, and CS leaders to translate operational needs into scalable systems and processes
Qualification
Required
3+ years of experience in Marketing Operations, Revenue Operations, or CRM systems roles with hands-on ownership of HubSpot
Expertise configuring and administering HubSpot, including properties, lifecycle stages, lead status, workflows, permissions, and integrations
Experience managing lead capture, routing, scoring, attribution, and cross-team data flows between marketing, sales, and customer success
Proficiency building dashboards and reports that surface funnel performance, campaign impact, and revenue outcomes
Hands-on experience executing and supporting email campaigns, nurture programs, and sales sequences within HubSpot
Ability to design and maintain complex workflows for lifecycle automation, internal processes, and operational efficiency
Experience developing audience segmentation and targeting frameworks across multiple personas, products, or brands
Analytical skills with the ability to interpret data, identify issues, and translate insights into operational improvements
Highly process-oriented with experience establishing governance, documentation, and naming conventions for CRM and marketing automation systems
Comfortable serving as the primary HubSpot point of contact for multiple teams, balancing competing priorities and requests
Preferred
Experience supporting multi-brand or multi-product organizations
Familiarity with PLG or campaign-driven acquisition models
Experience administering and optimizing Gainsight for customer health scoring, lifecycle tracking, and retention workflows, including alignment with HubSpot and GTM strategy
Benefits
Medical, Vision, & Dental Insurance
401(k) plan
Employee Stock Options
Employer-paid Life Insurance
Short/Long Term Disability Insurance
Flexible Time Off & Paid Company Holidays
Flexible Spending Account
Parental Leave
Flexible Schedules
Professional Development Stipend
Monthly Office Upkeep Stipend
Company
Civitech
Civitech is a political technology startup devoted to applying technology-based solutions to civic problems.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$25.82MKey Investors
Applied Real Intelligence (A.R.I.)Higher Ground Labs
2025-04-22Series Unknown· $2.7M
2024-10-22Series Unknown
2022-01-11Series A· $10M
Leadership Team
Sarah Jackel
Chief Operating Officer
Alisa Berlin
Executive Assistant to the CEO
Recent News
springstgroup
2023-08-23
SEC
2022-12-05
2022-02-03
Company data provided by crunchbase