Cypress HCM · 13 hours ago
Payments Planning Manager
San Francisco, CA
Contract
Onsite
Mid Level
$90/hr - $100/hrCypress HCM is seeking a Payments Planning Manager who will be responsible for planning and reporting on large-scale programs and projects within the Payments organization. This role involves cross-functional collaboration to enhance productivity and efficiency through effective communication and governance frameworks, ultimately driving excellence in business-critical processes.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Ability to review complex process and procedure documents with attention to detail to identify potential issues, inaccuracies, or areas of risk and develop tool based solutions
Assess and anticipate risks associated with projects, change management, and ensure creative and effective mitigations are available
Support the Payments Business Ops team to define, launch, and execute various strategic and operational projects
Extremely strong and proven ability implementing and executing a product team governance framework, including strategy, framework and tooling
Troubleshoot complex issues, providing expert guidance and solutions
Deliver world-class customer experiences with empathy, clear communication, and timely problem resolution
Contribute to knowledge resources, helping others get the most from Airtable
Stay up to date on new features, educating the team on best practices
Qualification
Required
Strong and varied experience with Airtable and passionate about optimizing business workflows
Skilled communicator—both written and verbal—adaptable to diverse audiences
Analytical, resourceful, and creative in solving complex technical challenges
Naturally curious and motivated to continually learn and exceed expectations
Deep knowledge and experience using collaborative project management tools and processes (e.g. AirTable, JIRA, Google docs, scrum, agile)
Proficient with tools like Salesforce, Confluence, G Suite; knowledge of relational databases, REST APIs, and formulas is a plus
Ability to review complex process and procedure documents with attention to detail to identify potential issues, inaccuracies, or areas of risk and develop tool based solutions
Assess and anticipate risks associated with projects, change management, and ensure creative and effective mitigations are available
Support the Payments Business Ops team to define, launch, and execute various strategic and operational projects
Extremely strong and proven ability implementing and executing a product team governance framework, including strategy, framework and tooling
Troubleshoot complex issues, providing expert guidance and solutions
Deliver world-class customer experiences with empathy, clear communication, and timely problem resolution
Contribute to knowledge resources, helping others get the most from Airtable
Stay up to date on new features, educating the team on best practices
Preferred
BS/BA degree in business or technical field or equivalent job experience
Strong understanding of software product development processes and methodologies
Ability and desire to work in a fast-paced environment
Company
Cypress HCM
Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
Founded in 2005
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lillig
CEO
Philip Oommen
CFO
Company data provided by crunchbase