#twiceasnice Recruiting · 5 days ago
[Remote] Legal Intake Specialist (Plaintiff-side law firm exp req)
#twiceasnice Recruiting is seeking a Remote Legal Intake Specialist for a high-growth legal services company. The role involves being the first point of contact for potential clients, answering and screening calls, qualifying legal cases, scheduling consultations, and managing documentation in a fast-paced environment.
Responsibilities
Answer incoming legal intake calls with care and urgency
Qualify leads and book consults with attorneys
Accurately log call and lead information
Make outbound follow-up calls, texts, and emails
Review case data to improve quality and operations
Support documentation and call optimization projects
Collaborate directly with founders and senior leaders
Meet and exceed performance and conversion goals
Maintain a calm and professional demeanor on all calls
Help continuously improve systems and processes
Qualification
Required
2+ years of legal intake experience required
Plaintiff-side law firm experience required
High-volume calls (at least 15-20 IB per day or 50 OB calls per day) experience required
50+ WPM typing speed required
Benefits
Health Stipend
10 PTO Days
8 Paid Holidays
Training
Summer hours
Sign-on Bonus
Company
#twiceasnice Recruiting
We're better than your recruiter. We're #twiceasnice.
Funding
Current Stage
Growth StageCompany data provided by crunchbase