The Phoenix Group · 3 hours ago
Business Operations Manager
The Phoenix Group is focused on modernizing and strategically overseeing global operations. The Business Operations Manager will drive operational efficiency, implement new systems across the trade lifecycle, and support executive leadership with metrics, reporting, and vendor oversight.
Responsibilities
Partner with operations stakeholders to gather and document business requirements with a focus on workflow optimization, STP, and control improvements
Assist in delivering systems and tool implementations; support testing to confirm alignment with documented requirements
Contribute to user documentation, training materials, and project status reporting
Prepare monthly management reporting packages, including key metrics and performance insights for senior leadership
Track budgets, project costs, and vendor engagements
Maintain documentation for operational processes, project plans, and departmental reporting
Support oversight of vendors, including reporting on deliverables and contract metrics
Qualification
Required
4–7 years in Operations-focused projects and/or system implementations, ideally within a buy-side trading environment
Strong communication and interpersonal skills
Excellent organizational and prioritization abilities; able to work independently with limited supervision
Strong analytical and problem-solving orientation
Advanced Excel skills for data analysis and presentation
Proficiency with PowerPoint and preparation of executive-level materials
Preferred
Solid understanding of securities products—including listed, OTC, and derivatives—and familiarity with the full trade lifecycle
Knowledge of operations systems such as OMS/EMS, trade capture tools, and/or portfolio management systems strongly beneficial