Lennox · 1 week ago
Inside Sales Rep II
Richardson, TX
Full-time
Onsite
Entry, Mid Level
$57K/yr - $75K/yr
2+ years expLennox is a leading provider of climate-control solutions, committed to innovation and sustainability. As an Inside Sales Representative II, you will be responsible for selling products and services to customers, developing sales strategies, and collaborating with the sales team to drive sales growth.
Consumer GoodsElectronicsHeating Ventilation and Air Conditioning (HVAC)Innovation Management
Responsibilities
Build and maintain strong relationships with customers by understanding their needs and providing exceptional service. Address customer inquiries, concerns, and requests promptly and professionally
Develop and implement effective sales strategies and plans to meet or exceed sales targets. Identify opportunities for upselling and cross-selling products and services
Stay updated on the company's products, services, and industry trends. Be prepared to provide in-depth product knowledge and conduct product demonstrations when necessary
Maintain accurate and up-to-date sales records and reports, including customer profiles, sales activities, and pipeline updates. Provide regular sales forecasts to management
Collaborate with marketing and other teams to identify and nurture leads. Qualify leads and convert them into sales opportunities. Follow up on leads generated from marketing campaigns
Assist customers with product selection, pricing inquiries, and order processing. Coordinate with the sales support team to ensure orders are fulfilled accurately and on time
Stay informed about market trends, competitor offerings, and customer preferences. Share insights with the sales and marketing teams to adapt strategies accordingly
Collect and relay customer feedback to improve products and services. Address customer complaints or issues promptly and work towards resolution
Collaborate closely with the outside sales team to align efforts and maximize sales opportunities. Share knowledge and best practices to enhance overall team performance
Utilize sales tools and technology, including Customer Relationship Management (CRM) software, to manage leads, track customer interactions, and streamline sales processes
Continuously enhance product knowledge and sales skills through training and development programs. Stay updated on industry certifications or qualifications
Qualification
Required
Bachelor's degree or equivalent preferred
Minimum of 2 years of related sales experience
Strong relationship-building skills
Excellent listening, persuasion, negotiation, and time management abilities
Knowledge of principles and methods for promoting and selling products or services
Familiarity with marketing strategy, product demonstration, sales techniques, and sales control systems
Understanding of customer service principles and processes
Proficient in written and verbal communication
Intermediate industry and product knowledge
Proficiency in Microsoft Office and Customer Relationship Management software
Benefits
Tuition reimbursement
Medical, dental, and vision insurance
Prescription drug coverage
401(k) retirement plan
Short-term disability insurance
8 weeks paid birthing leave
2 weeks paid bonding leave
Life and long-term disability insurance
12 days paid time off
2 paid well-being days
1 paid volunteer day
10 paid holidays
3 floating holidays per year
Company
Lennox
Lennox (NYSE: LII) is a leading provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1999-07-29IPO
Leadership Team
John Torres
Executive VP, Chief Legal Officer & Secretary
Beth West
HR Business Partner
Recent News
PR Newswire
2025-10-22
Company data provided by crunchbase