The Practice Space · 3 hours ago
Manager of Program Operations
Richmond, CA
Full-time
Hybrid
Mid Level
$80K/yr - $85K/yrThe Practice Space is a San Francisco Bay Area non-profit organization that seeks to build confidence and community through leadership and communication skill development. The Manager of Program Operations is responsible for program coordination, communication, planning, and supporting the hiring and onboarding of coaches to ensure effective implementation of leadership programs.
EducationNon ProfitTraining
Responsibilities
Manage logistics and operations related to programs at The Practice Space (across all ages), including making sure programs are adequately staffed, details are fully communicated, site needs are anticipated and supported, and timelines and roles are clearly defined and managed
Participate in calls with schools, partner sites, and lead agencies to gather site information and logistics (i.e. days/times, grades, frequency, group size, space, etc) and facilitate communication between the site leads and the appropriate staff member from The Practice Space (i.e. program coordinators)
Secure, manage and maintain strong relationships with lead agencies and partners by building productive relationships with site leads, school administration, and other points of contact
Ensure we have the necessary conditions for the successful program implementation
Collaborate with different team members on site-based problem-solving and troubleshooting with a focus on scheduling, coach placement, logistical issues (such as absences, incomplete registration, rooms, supplies) and student engagement and behavior issues
Meet with program coordinators to gather feedback and updates and facilitate planning related to program launches, ongoing status, and culminating experiences
Maintain program trackers and update project management tools (i.e. Trello)
Support the team with program data collection
Manage all phases of the coach employee lifecycle, including recruitment, hiring, onboarding, advancement, and transitions, to ensure programs are fully staffed with high-quality coaches
Ensure that our recruiting, hiring, and onboarding processes promote diversity, equity, inclusion, and accessibility; maintain knowledge of DEI-related issues, legislation, and best practices, as well as working to embed efforts towards DEI in daily work
Ensures compliance with federal, state, and local employment laws and regulations, district requirements, and internal policies so employees are cleared to work in schools
Provide guidance to minors who apply for our assistant coach positions, especially for those who are getting their first job
Qualification
Required
Demonstrated experience coordinating programs, projects, or operations with multiple stakeholders and moving parts within a nonprofit, education, youth development setting
Demonstrated experience working in related administrative roles, such as program managers, registrars, or administrative managers
Ultra-organized and reliable with hyper-attention to detail and accuracy
Ability to manage logistics, timelines, calendars, and details across concurrent priorities with strong follow-through
Experience recruiting, onboarding, and supporting staff or seasonal team members
Strong organizational and project management skills, including clear documentation and communication
Excellent written and verbal communication skills
Excellent interpersonal and collaboration skills
Comfort working in a dynamic, evolving environment and navigating ambiguity with flexibility and initiative
Proficiency with common workplace tools (e.g., Google Workspace, Trello, etc.) and ability to learn new systems
Passion for working in non-profit organizations, especially in underserved communities
Deep commitment to diversity, equity, inclusion, and anti-racism
Benefits
Comprehensive benefits package
Medical
Dental
Vision
Access to a 403b retirement savings plan
Monthly technology stipends
Generous paid time off
Opportunities for career advancement and professional growth
Company
The Practice Space
Practice Space provides coaching and public speaking programs for personal and educational growth.
Founded in 2017
2-10 employees
Funding
Current Stage
Early StageLeadership Team
AnnMarie Baines
Founder and Executive Director
Recent News
2025-12-31
Company data provided by crunchbase