Howard University · 2 days ago
Administrative Operations Manager(Front Office)
Alain Locke Hall
Full-time
Onsite
Mid, Senior Level
$55K/yr - $65K/yr
4+ years expHoward University is a prestigious institution dedicated to the well-being and professional growth of its community. The Administrative Operations Manager (Front Office) is responsible for managing day-to-day operations, overseeing front office services, and ensuring efficient administrative support for the College of Arts & Sciences.
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Responsibilities
Serve as the primary front office presence for the Office of the Dean, ensuring a professional, welcoming, and well-managed environment
Manage front desk operations, visitor reception, and daily office readiness
Coordinate administrative logistics for meetings, events, and executive activities within the Dean’s Office
Maintain consistent front office protocols and service standards
Establish and maintain administrative procedures, workflows, and internal operating practices for the Office of the Dean
Manage document control, records management, and administrative filing systems
Draft, maintain, and update non-HR administrative standard operating procedures (SOPs)
Coordinate internal communications and administrative scheduling within the Dean’s Office
Supervise work-study students and front desk staff, including scheduling, onboarding, task delegation, and time submission coordination
Ensure adequate front office coverage and operational continuity
Support administrative onboarding logistics for new staff (workspace readiness, access coordination, supplies), referring all HR-related actions to the HR Operations Coordinator
Serve as the primary point of contact for facilities, maintenance, and building operations for the Office of the Dean
Coordinate building safety, space readiness, and maintenance requests
Monitor office infrastructure needs and escalate issues as appropriate to Facilities Management
Coordinate procurement of goods and services in accordance with university policies
Manage vendor relationships, service agreements, renewals, and pricing coordination
Track contracts, service timelines, and vendor deliverables (non-legal review)
Maintain inventory, office supplies, and resource allocation for the Dean’s Office
Oversee procurement card (P-Card) activity, including transaction processing, reconciliation, and compliance with university procurement policies
Partner with the Chief of Staff on administrative initiatives, operational improvements, and special projects
Support the Assistant Dean for Finance & Administration with administrative coordination and operational reporting as needed
Identify opportunities to improve front office efficiency, service delivery, and administrative consistency
Coordinates domestic and international travel arrangements for the Dean, as needed, ensuring accuracy, timeliness and adherence to university travel guidelines
Qualification
Required
Bachelor's degree in business administration, public administration, or a related field
4–6 years of progressively responsible experience in administrative or operations management
Strong knowledge of administrative and office operations principles
Demonstrated ability to manage front office services in a complex academic environment
Excellent organizational, communication, and interpersonal skills
Ability to exercise discretion and maintain confidentiality
Strong vendor coordination and procurement management skills
Ability to supervise and develop student and administrative support staff
Proven ability to manage multiple priorities and operate independently
Working knowledge of enterprise resource planning (ERP) systems, including Workday
Proficiency with office productivity tools (Word, Excel, Outlook) and administrative systems
Preferred
Experience supporting executive offices or senior leadership preferred
Equivalent combination of education and experience may be considered
Benefits
Comprehensive medical, dental, and vision insurance, plus mental health support
PTO, paid holidays, flexible work arrangements
Competitive salary, 403(b) with company match
Ongoing training, tuition reimbursement, and career advancement paths
Wellness programs, commuter benefits, and a vibrant company culture
Company
Howard University
Howard University is a federally chartered, private, coeducational, and nonsectarian university.
5001-10000 employees
H1B Sponsorship
Howard University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (34)
2023 (31)
2022 (29)
2021 (14)
2020 (12)
Funding
Current Stage
Late StageTotal Funding
$29.9MKey Investors
Gilead SciencesAmerican Academy of Orthopaedic SurgeonsNational Endowment for the Humanities (NEH)
2024-02-27Grant
2023-12-01Grant· $0.02M
2023-01-10Grant· $0.15M
Leadership Team
Ta-Nehisi Coates
Sterling Brown Endowed Chair, Department of English
Recent News
2026-01-16
Government Technology US
2026-01-16
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