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PCI Group · 2 days ago

QUALITY ASSURANCE AUDITOR | MON-WED

Fort Mill, SC, US

Full-time

Onsite

New Grad, Entry Level

PCI Group is the leading provider of mission critical communications for businesses where security of customer-centric data is paramount. The Quality Assurance Auditor plays a pivotal role in maintaining the company's commitment to excellence by auditing, inspecting, and documenting internal processes to ensure all products meet stringent quality standards.

Printing

Growth Opportunities

Responsibilities

Perform audits and visual inspections to ensure printed and inserted materials meet quality and customer specifications

Review job tickets and verify materials, taglines, and sequence numbers for accuracy

Respond to machine quality lights for live divert checks and approve first pieces before full production

Stop production and document any quality defects such as blurry print, missing inserts, or damaged materials

Tag non-conforming products with red HOLD forms and notify appropriate personnel for segregation and review

Complete and follow up on Corrective Action Reports (CARS) and assist with internal and external audit readiness

Verify and record hand-stuff and damage values accurately on QA sheets

Ensure all diverted packages are tracked and reported on Reconciliation Reports

Report quality issues, discrepancies, or procedural gaps to the Quality Assurance Manager or other management

Perform additional duties and responsibilities as directed by the Quality Assurance Manager

Qualification

Quality control experienceMS Office proficiencyReport writingCommunication skillsAttention to detail

Required

High School Diploma or G.E.D.; a vocational or technical school diploma or certificate in a related field is preferred

Proficiency in reading and writing English, with the ability to effectively communicate both verbally and in writing

Required background in quality control or quality assurance

Advanced proficiency in MS Office, particularly Word, Excel, and Outlook. Experience with report writing and preparing professional correspondence is required

The candidate should have a working knowledge of report writing, preparing professional verbal and written correspondences and email

Strong computer skills, including the ability to navigate production software, understand workflow processes, and accurately interpret job tickets