Blue Cross Blue Shield of Massachusetts · 1 week ago
Account Executive III, Large Group
Boston
Full-time
Hybrid
Senior Level
$69K/yr - $84K/yr
5+ years expBlue Cross Blue Shield of Massachusetts is seeking an Account Executive to manage an assigned territory focused on client retention and consultative sales. The role involves building relationships with brokers and employers, executing territory plans, and ensuring exceptional service delivery.
AssociationCommunitiesHealth InsuranceInsuranceMedicalNon Profit
Responsibilities
Employ consultative, solution-oriented sales techniques to build strong relationships, influence decision-making, and negotiate effectively
Achieve and exceed territory quotas for client retention, revenue growth, and new product sales (e.g., Dental and Ancillary)
Cultivate and maintain strategic relationships with brokers, consultants, and client stakeholders to enhance BCBSMA’s market position
Conduct in-person meetings with clients and partners to provide strategic updates and foster engagement
Develop and execute annual territory plans and multi-year strategic account strategies
Leverage marketing resources and subject matter experts to educate stakeholders on BCBSMA’s products, services, legislative updates, and network changes
Lead the development of proposals, including responses to complex RFPs, financial exhibits, and customized presentations
Deliver compelling presentations to brokers, consultants, and clients to support sales and retention efforts
Manage the internal renewal process in collaboration with cross-functional teams (e.g., Marketing, Underwriting, Finance, Service, Product Management)
Partner with Account Service Representatives to ensure concierge-level service and timely resolution of client issues
Facilitate smooth transitions for new accounts from Sales Executives to Account Management
Oversee the full lifecycle of account renewals, including strategy development, proposal execution, negotiation, and implementation
Demonstrate strong organizational and time management skills to meet performance standards and deadlines
Navigate complex issues by engaging appropriate decision-makers and leveraging cross-functional collaboration
Independently manage renewals and competing priorities within aggressive timelines
Apply analytical skills and policy interpretation to resolve issues, escalating to leadership as needed
Operate within a matrixed environment, accountable to both direct leadership and cross-functional stakeholders
Serve as the primary market-facing representative of BCBSMA to brokers, consultants, and clients
Model professionalism and teamwork in all internal and external interactions
Drive resolution through consensus-building and collaboration across business units
Provide guidance to Account Service Representatives and directly influence revenue through retention and cross-selling
Qualification
Required
Massachusetts Life, Accident, and Health Producer's License (must be obtained within 90 days of hire and maintained per state regulations)
Valid driver's license and access to a personal vehicle for travel
Proven ability to anticipate client needs and deliver tailored solutions
Highly motivated with strong organizational skills and a results-driven mindset
Persuasive communicator with a professional demeanor and team-oriented approach
Strategic thinker with experience in pre-sale strategy and proposal development
Ability to thrive in a fast-paced, high-pressure environment
Demonstrated excellence in verbal, written, and presentation communication
Extensive industry knowledge, including service delivery, self-funded, and fully insured plans
Strong consultative sales skills and a history of successful sales outcomes
Collaborative mindset with the ability to engage cross-functional teams effectively
Bachelor's degree preferred
5–7 years of professional business experience
3–5 years of account management experience
Preferred
Prior sales experience preferred
Healthcare sales experience strongly preferred
Benefits
Paid time off
Medical/dental/vision insurance
401(k)
A suite of well-being benefits to eligible employees
Company
Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield of Massachusetts is a state licensed private health insurance company
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sarah Iselin
President and Chief Executive Officer
Sophie Clarke
Chief Strategy Officer
Recent News
2025-12-09
2025-11-24
Boston Globe
2025-11-14
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