Hudson Valley Credit Union · 2 days ago
Supervisor Commercial Loan Servicing
Poughkeepsie, NY
Full-time
Onsite
Mid, Senior Level
2+ years expHudson Valley Credit Union is currently recruiting for a Supervisor Commercial Loan Servicing. The primary function is to supervise the daily operations and staff related to the servicing of commercial loans, ensuring compliance with regulations and continuous improvement of processes.
BankingCreditFinancial ServicesInsurance
Responsibilities
Supervise the daily functions and staff responsible for servicing commercial loans and commercial real estate mortgages/participations. Establish, monitor and ensure that service level agreements related to commercial servicing functions are met
Provide supervision, coaching, training, development, and performance evaluations of staff. Handle all human resource needs of department’s employees. Measure and coach staff in regards to productivity, quality, member service expectations and goals. Conduct regular department meetings, one-on-one meetings and training sessions. Ensure team possesses a high level of individual accountability for delivering results within attainable deadlines and industry and regulatory standards. Interview and hire new staff as needed
Ensure tax/insurance payments are made on time and valid insurance is properly in place for the life of the loan to minimize risk and liability. Establish, review and maintain member escrow accounts where applicable
Coordinate with outside legal counsel in review and preparation of Subordination Agreements, Assignments of Mortgage, deed changes and Partial Release of mortgaged premise. Review and approve releasing of funds
Monitor monthly remittance process to ensure timely and accurate reporting to participants for commercial participation mortgage loans serviced by CU. Responsible for resolution of member issues in a timely manner. Supervisor contributes to the process to ensure overall member satisfaction
Ensure HVCU liens are perfected on all collateral loans. Ensure Lien Releases and mortgage satisfactions are prepared within the allotted time frame required by state law. Ensure secured loans are continually collateralized
Ensure proper record retention and that loan documentation is maintained and loans are being properly processed and serviced. Interact with the various external vendors that support servicing activities, for example: collateral protection, lien filing, tax monitoring, hazard and flood insurance
Create and implement department procedures and staff developmental plans. Continuously review and update procedures and forms for compliance and accuracy. Implement necessary changes to improve efficiency for the effectiveness of the department and disseminate information to staff
Responsible for coordination of Commercial Loan Servicing daily, weekly, monthly, quarterly, annual and year end reports including IRS reporting, Escrow Analysis and member statements. Ensure servicing software compatibility and compliance to areas within the Credit Union; IT, Accounting, Member Debt Solutions, Branches, Compliance, Internal Audit. Works with vendors and other areas as needed to ensure proper servicing system functionality
Ensure compliance with Credit Union policies and procedures as well as federal and state regulatory requirements. Perform research and responds to internal audit and external audit requests
Serve as the back up to the Consumer and Commercial Loan Servicing Manager and acts on his/her behalf
Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned
Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism
Responsible for regular and predictable attendance including punctuality
Qualification
Required
High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate required
Minimum 2 years Loan servicing, preferably in commercial, and/or residential mortgage areas experience required
Preferred
Minimum 1 years Supervisor experience, preferably in the lending environment
Benefits
Base & Variable Pay Structures
Paid Personal, Holiday & Volunteer Time Off
Professional Development & Training
Student Loan Repayment & Tuition Reimbursement Programs
Medical, Dental & Vision Coverage
401(k) With Employer Match & Non-Elective Employer Contribution
Life, Short-term & Long-term Disability Insurances
Discounted Loan Rates & Fees
Company
Hudson Valley Credit Union
Hudson Valley Credit Union offers online banking, insurance and financial services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Johanna Robbins
Deputy Chief Financial Officer
Recent News
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