Rheem Manufacturing · 5 hours ago
Inside Sales Associate I
St Louis, MO, United States
Full-time
Onsite
New Grad, Entry LevelRheem Manufacturing is a company that engineers products for home and work life, committed to sustainability and innovation. The Inside Sales Associate I will interact with customers, providing information, advising them, and generating orders to ensure customer satisfaction.
Heating Ventilation and Air Conditioning (HVAC)Industrial ManufacturingManufacturingOil and Gas
Responsibilities
Greet and help walk-in and will call customers as they arrive at the counter
Promptly answer incoming telephone calls, emails, and text messages
Prepare and send quotes to customers as requested with efficiency and accuracy
Place special product orders on an as needed basis
Provide accurate information regarding availability and lead times
Process incoming and outgoing warranty claims
Assist warehouse staff with pulling orders, checking in incoming product, and loading and unloading trucks based on seasonal increases in business
Pre-pull or stage will call orders as needed
Participate in active training for new and current products regularly
Process UPS orders, track orders and accept deliveries
Assist outside sales team in processing customer requests
Assist in cycle counts to ensure inventory accuracy
Maintain general appearance of branch counter, showroom, warehouse, and grounds
Ensure that each customer leaves the store satisfied
Qualification
Required
Ability to provide friendly and knowledgeable customer service via telephone, email, and in person
Proficient in web-based software for parts lookup and order processing
Good listener and able to follow directions
Good verbal, written, and conflict resolution skills
Goal driven, self-motivated, and proactive
Conduct business and represent the company in a professional manner
Ability to operate warehouse machinery
Must be able to lift 50lbs without machinery assistance
Preferred
Knowledge of HVAC products preferred, but not required
Company
Rheem Manufacturing
Rheem Manufacturingis a manufacturer of heating, cooling, water heating, pool and spa heating, and commercial refrigeration systems.
Founded in 1925
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chris Peel
President and CEO
A
Alan Machuga
Executive Vice President Technology, CTO
Recent News
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