ACCESS - Arab Community Center for Economic and Social Services · 2 days ago
Behavioral Health Clinical Supervisor
Dearborn, MI
Full-time
Hybrid
Mid, Senior Level
3+ years expACCESS - Arab Community Center for Economic and Social Services is seeking a Behavioral Health Clinical Supervisor to manage daily clinical activities of their Behavioral Health Clinic. The role involves supervising staff, ensuring program goals are met, and maintaining compliance with policies and procedures.
EducationHealth CareNon ProfitSocial
Hiring Manager
Moe Hussein
Responsibilities
Supervise staff (plan, assign, monitor and manage the work of others)
Coach and mentor subordinates
Review performance and evaluate results achieved by subordinates and may ensure that performance is constantly meeting expectations and standards
Utilize quality improvement initiatives to assist teams in improving patient outcomes and achieving health goals over time
Provide staff training
Ensure program goals are met in accordance with funding requirements
Monitor and evaluate daily workflow and implement a process of continuous improvement
Advocate on behalf of client when providing necessary referrals and contacts with other departments, agencies and/or companies
Work with senior management to develop, implement and monitor effective programs
Manage the overall operations of the assigned functional area(s) to ensure that services and quality standards are maintained
Monitor the health needs of the agency’s target populations and adapt operations as necessary
Assure smooth operations and communication between Intake, Billing, Referrals, ACCESS and clinic operations
Interpret, apply and recommend changes to policies and procedures of assigned functional unit
Attend and participate in all meetings, including management meetings, related to assigned functional unit and/or projects which may include attending community-based meetings and maintaining community relationships
Research and locate available help outlets based on identified needs of the client which may include both in-house and external referrals
Advocate on behalf of clients when providing necessary contacts with other agencies/companies
Ensure licensing and credentialing standards are met and maintained
Must participate in all audits
May engage in the review and approve time worked and requests for time off
May perform functions of a direct report in their absence or as needed
May complete all necessary reports in a timely fashion as required by funding sources and/or monitor and review reporting done by direct reports
May generate daily, weekly and monthly reports regarding clinic performance
Operate standard office equipment and use required software applications
Perform other duties and responsibilities as assigned
Qualification
Required
Master's degree in Social Work, Psychology, Counseling or other behavioral health field
At least 3 to 5 years of management experience
Demonstrated competencies in assessment and treatment planning
Licensed Master Social Worker (LMSW)
Licensed Professional Counselor (LPC)
Licensed Psychologist (LP)
Must maintain a high level of confidentiality
Responsible for the training and compliance of HIPAA laws
Knowledge of intermediate to advanced concepts, principles and practices of office management
Knowledge of community resources including social services agencies and crisis intervention providers
Knowledge of processes, rules and regulations of various services and funding agencies surrounding the eligibility and maintenance of the services being received
Skill in operating standard office equipment and using required software applications for program area and other applications, including Microsoft Office
Ability to promote excellent customer service
Ability to develop, implement and maintain office policies and procedures
Ability to partner with other functional areas to accomplish objectives
Ability to facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed
Ability to interpret and apply policies and identify and recommend changes as appropriate
Ability to organize and prioritize multiple tasks and meet deadlines
Ability to communicate effectively, both orally and in writing
Ability to establish and maintain effective working relationships at all levels of the organization and within the communities served
Ability to speak and write in English
Ability to maintain confidentiality of agency; protect patient confidentiality per policies and procedures
Preferred
Interpret, speak and write in Arabic, Spanish or other native language of the predominant service population preferred
Company
ACCESS - Arab Community Center for Economic and Social Services
Our vision for ACCESS is to be an organization of people who are dedicated to empowering and enabling individuals, families, and communities to lead informed, productive, culturally sensitive, and fulfilling lives.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2024-09-26Grant
Leadership Team
Maha Freij
President & Chief Executive Officer
Lina Hourani-Harajli
Chief Operating Officer (COO)
Recent News
2025-03-27
2024-11-03
Company data provided by crunchbase